Xero
Xero
1.001 – 5.000 Angajați
Sponsor pentru viza H1BB2BSaaS
Xero dezvoltă software de contabilitate în cloud pentru întreprinderi mici, contabili și profesioniști care țin evidența contabilă. Platforma sa reunește evidența contabilă, facturarea, salarizarea, reconcilierea bancară, conformitatea cu TVA și cu cerințele Making Tax Digital, analizele financiare și plata online a facturilor. Xero oferă, de asemenea, o piață de integrări și programe pentru partenerii profesioniști din domeniul contabilității, iar automatizarea JAX bazată pe inteligență artificială contribuie la reducerea activităților administrative financiare repetitive.

Customer Experience Data Analyst

Create reporting and workforce insights for Xero’s Customer Experience and Payment Operations teams. Use Tableau and Zendesk Explore to inform business reviews, headcount planning, and senior leadership decisions.

Descriere

  • Translate data into practical decisions for Customer Experience and Payment Operations teams
  • Provide dedicated analytics and reporting for Payment Operations
  • Deliver reporting, forecasts, and performance analysis using Tableau and Zendesk Explore
  • Contribute to monthly business reviews and quarterly proficiency scoring for performance and salary reviews
  • Build longer-term headcount and workforce planning models
  • Support decisions on service-level agreements, performance reviews, bonuses, and resourcing
  • Present findings and recommendations to senior leaders and the C-suite
  • Partner with the Workforce Analyst and support leaders in New Zealand, the US, and the UK

Cerințe

  • Strong analytical skills and confidence working with data from multiple departments
  • Experience with reporting tools such as Tableau and Zendesk Explore
  • Confidence presenting findings regularly to senior leaders and the C-suite
  • A solutions-focused approach and ability to guide stakeholders through data-informed recommendations
  • Accuracy and care when working with numbers
  • Collaborative approach to supporting multiple departments
  • Based in New Zealand
  • Eligible to work in New Zealand, or able to obtain appropriate visa assistance

Beneficii

  • Hybrid arrangement combining office and home working
  • Boost days for the team to meet in person throughout the year
  • Analysis that can inform bonus and resourcing decisions
  • Supportive, connected team working across time zones
  • Recruitment adjustments and accommodations available
  • Background checks, with consideration for other current or future opportunities

Locuri de muncă similare

Daimler Truck North America

Senior Strategic Finance Controller, Pricing and Make-or-Buy

Daimler Truck North America

Lead strategic finance for Daimler Truck’s Aftermarket business, shaping business cases, pricing, costing, and make-or-buy decisions. Advise management with profitability analysis, financial models, and recommendations.

Deschide
PwC

Capital Markets Accounting Advisory Associate

PwC

Support PwC clients with accounting advice and capital markets transactions, including IPOs, mergers, and other deals. Prepare financial statements and regulatory reports while building expertise in transaction advisory.

Deschide
Crowe

Senior Accounting Advisory Consultant

Crowe

Advise Crowe clients on technical accounting and finance challenges, including reporting, research, and process improvement. Support engagement delivery and help develop junior team members.

Deschide
LifeStance Health

Remote Intake Coordinator and Call Center Representative

LifeStance Health

Help LifeStance Health patients begin mental health care by scheduling assessments, checking insurance, coordinating referrals, and connecting them with providers.

Deschide
ICF

Summer Media Coordinator Intern

ICF

Join ICF’s paid media team to support digital campaigns and energy efficiency marketing programs. Rotate through media strategy, buying, campaign execution, trafficking, reporting, and operations.

Deschide
Advocate Aurora Health

Remote Pharmacist Informatics Analyst, Medication Build

Advocate Aurora Health

Advocate Aurora Health seeks a pharmacist informatics analyst to improve medication records, safety, and workflows across its health system. The role designs and evaluates EHR medication builds, analytics, and clinical rules.

Deschide