Agilent Technologies
Agilent Technologies
Agilent Technologies dezvoltă tehnologii analitice și de laborator utilizate în cercetarea biofarmaceutică, testarea alimentelor și băuturilor, diagnosticarea clinică și analiza mediului. Portofoliul său include cromatografie în fază gazoasă și lichidă, spectrometrie de masă, consumabile de laborator, software și sisteme informatice, susținute de servicii pentru gestionarea laboratoarelor, întreținere și repararea instrumentelor. Compania aplică aceste tehnologii și în genomică, patologie și cercetarea cancerului, punând accent pe progresul științific prin soluții durabile.

Field Service Engineer, Asset Performance Management (Japan)

Install, maintain, and troubleshoot enterprise asset performance systems for Agilent customers. The role includes integrated solution delivery, technical training, and 100% travel.

Descriere

  • Install, implement, maintain, and repair Agilent and multi-vendor systems at customer sites.
  • Set up and optimize hardware, software, networking products, and configurations on site.
  • Diagnose and resolve product performance issues.
  • Provide maintenance and repair services.
  • Advise customers on preventive maintenance and configurations that affect product performance.
  • Address potential equipment or software issues early to help prevent unplanned business interruptions.
  • Deliver integrated solutions spanning peripherals, communications, operating systems, and application software.
  • Act as an internal technical resource and manage product escalations.
  • Work with Support, Sales, Marketing, and R&D to develop customer solutions.
  • Lead technical training, maintenance seminars, and workshops for field engineers or customers.
  • Train fellow field engineers or customers.
  • Calibrate equipment on site for large-volume customers.
  • Qualify leads.

Cerințe

  • Bachelor's or master's degree, or equivalent.
  • Postgraduate study, certification, and/or a license may be required.
  • Typically, at least four years of relevant experience are needed to enter this level.
  • Agree to and meet Agilent-approved customer or vendor credentialing requirements for access to customer sites.
  • Credentialing may require proof of identity, relevant work certifications, and compliance with customer health and safety requirements.
  • Willing and able to travel 100% of the time.

Beneficii

  • Option to work remotely.
  • Full-time weekly schedule.
  • Equal opportunity employment.

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