LPL Financial oferă servicii de administrare a averii și soluții tehnologice pentru profesioniști din domeniul financiar, instituții și investitori individuali. Platforma sa combină sprijinul acordat consultanților, serviciile de consultanță, cercetarea investițională, integrarea tehnologică și resursele pentru dezvoltarea afacerii, ajutând consultanții financiari să își dezvolte practicile și să ofere recomandări personalizate. Compania activează în domeniile financiar, al asigurărilor și al consultanței, oferind servicii concepute pentru a sprijini atât firmele consacrate, cât și afacerile de consultanță aflate în dezvoltare.
Client Service Associate - Florida Remote
Support LPL Financial advisors and their clients through account administration, service requests, and day-to-day operational coordination. This full-time remote role focuses on maintaining client records, processing account activity, and delivering responsive service.
Descriere
- Support one or more advisors with recurring daily, monthly, and annual administrative responsibilities.
- Help advisors manage their practices and support positive client outcomes.
- Answer incoming calls and coordinate client appointments.
- Assemble documents and other materials for client meetings.
- Maintain accurate client information in client management systems.
- Support documentation and information gathering for new accounts and account transfers.
- Proactively contact clients and advisors about time-sensitive matters, including required minimum distributions.
- Handle account operations such as new account setup, cash management, transfers, and maintenance.
- Take responsibility for resolving client and advisor questions and requests.
- Coordinate with internal teams to facilitate timely service.
- Explain account services, features, and tools such as eSignature, paperless statements, and Account View to clients.
Cerințe
- At least two years of financial services experience, preferably in wealth management.
- At least two years of client service experience supporting clients and financial advisors.
- Proficiency with Microsoft Word, Excel, and PowerPoint.
- Experience using CRM applications.
- Bachelor’s degree preferred.
- Series 7 and Series 66 licenses.
- Strong attention to detail and practical problem-solving skills.
- Clear verbal and written communication, including the ability to explain complex information simply.
- Effective time management when balancing multiple projects and deadlines.
- Excellent interpersonal skills for building relationships with clients, colleagues, and internal or external partners.
- Ability to research and analyze information.
- Demonstrated drive, initiative, and motivation.
Beneficii
- 401(k) matching.
- Health benefits.
- Employee stock options.
- Paid time off.
- Volunteer time off.
- LPL Total Rewards package.