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Broadridge
Broadridge
Sponsor pentru viza H1BAsigurăriConsultanțăLogistică
Broadridge dezvoltă soluții tehnologice și operaționale pentru industria serviciilor financiare. Platforma și serviciile sale sprijină administratorii de active, investitorii instituționali și alte organizații financiare în operațiuni de pe piețele de capital, comunicarea cu investitorii și clienții, gestionarea datelor, analiză, administrarea portofoliilor, procesele de reglementare și riscul operațional. Compania deservește și sectoare conexe, inclusiv finanțarea consumatorilor, asigurările și telecomunicațiile, ajutând organizațiile să coordoneze fluxuri complexe de informații, să îmbunătățească supravegherea și să gestioneze mai eficient procesele esențiale de afaceri.
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Client Management Manager - Hybrid, Newark NJ

Lead Broadridge BPO client relationships, governance, analytics, and strategic initiatives in a hybrid Newark role. Support revenue growth through new offerings, pipeline development, and client-focused business opportunities.

USStatele Unite ale AmericiiNJNew Jersey
100.000 $ – 105.000 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Descriere

  • Manage existing client accounts and help develop offerings that increase firm revenue
  • Oversee relationships with prospective and current clients
  • Partner with stakeholders to define and launch new revenue streams
  • Direct internal projects and client change-management programs
  • Build trusted-advisor relationships with key enterprise clients
  • Serve as the main contact for client questions and issue resolution
  • Create and present strategic presentations and client reports
  • Lead monthly governance committees, contractual oversight, and client issue resolution
  • Coordinate with Finance, Billing, Legal, and other service teams to fulfill client commitments
  • Support client-led audits that require BPO involvement
  • Direct strategic initiatives for clients
  • Oversee client metric development, delivery, and trend analysis
  • Provide client analytics support to BPO Operations teams
  • Find opportunities for process automation and digital transformation
  • Apply data and business intelligence tools to inform decisions
  • Advance pipeline opportunities that contribute to BPO revenue

Cerințe

  • Bachelor’s degree in business, finance, or a related discipline
  • Five to seven years of relationship management or business development experience in financial services
  • Advanced degree or relevant professional certifications is advantageous
  • Strong interpersonal and communication capabilities
  • Well-developed analytical and problem-solving abilities
  • Able to work independently while contributing effectively to a collaborative team
  • Self-motivated, driven, and intellectually curious
  • Highly detail-oriented with excellent time-management skills
  • Outstanding written and verbal communication skills
  • Comfortable working with and presenting to senior executives
  • Able to deliver results under tight deadlines
  • Proficient with Microsoft Office, including Power BI
  • Able to lead client meetings in person and virtually
  • Willing to travel to client sites as needed

Beneficii

  • Eligible for a bonus
  • Comprehensive benefits package
  • Equal employment opportunity
  • Reasonable accommodations available during the application and hiring process

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