Broadridge
Broadridge
Broadridge қаржылық қызметтер саласына арналған технологиялық және операциялық шешімдер әзірлейді. Оның платформасы мен қызметтері активтерді басқарушыларға, институционалдық инвесторларға және басқа да қаржы ұйымдарына капитал нарығындағы операцияларды, инвесторлармен және клиенттермен коммуникацияны, деректерді басқаруды, талдауды, портфельдерді әкімшілендіруді, реттеуші процестерді және операциялық тәуекелдерді басқаруды қолдауға мүмкіндік береді. Компания сондай-ақ тұтынушылық қаржы, сақтандыру және телекоммуникация сияқты іргелес салаларға қызмет көрсетіп, ұйымдарға күрделі ақпарат ағындарын үйлестіруге, бақылауды жақсартуға және маңызды бизнес процестерін тиімдірек жүргізуге көмектеседі.

Client Management Manager - Hybrid, Newark NJ

Lead Broadridge BPO client relationships, governance, analytics, and strategic initiatives in a hybrid Newark role. Support revenue growth through new offerings, pipeline development, and client-focused business opportunities.

Сипаттама

  • Manage existing client accounts and help develop offerings that increase firm revenue
  • Oversee relationships with prospective and current clients
  • Partner with stakeholders to define and launch new revenue streams
  • Direct internal projects and client change-management programs
  • Build trusted-advisor relationships with key enterprise clients
  • Serve as the main contact for client questions and issue resolution
  • Create and present strategic presentations and client reports
  • Lead monthly governance committees, contractual oversight, and client issue resolution
  • Coordinate with Finance, Billing, Legal, and other service teams to fulfill client commitments
  • Support client-led audits that require BPO involvement
  • Direct strategic initiatives for clients
  • Oversee client metric development, delivery, and trend analysis
  • Provide client analytics support to BPO Operations teams
  • Find opportunities for process automation and digital transformation
  • Apply data and business intelligence tools to inform decisions
  • Advance pipeline opportunities that contribute to BPO revenue

Талаптар

  • Bachelor’s degree in business, finance, or a related discipline
  • Five to seven years of relationship management or business development experience in financial services
  • Advanced degree or relevant professional certifications is advantageous
  • Strong interpersonal and communication capabilities
  • Well-developed analytical and problem-solving abilities
  • Able to work independently while contributing effectively to a collaborative team
  • Self-motivated, driven, and intellectually curious
  • Highly detail-oriented with excellent time-management skills
  • Outstanding written and verbal communication skills
  • Comfortable working with and presenting to senior executives
  • Able to deliver results under tight deadlines
  • Proficient with Microsoft Office, including Power BI
  • Able to lead client meetings in person and virtually
  • Willing to travel to client sites as needed

Артықшылықтар

  • Eligible for a bonus
  • Comprehensive benefits package
  • Equal employment opportunity
  • Reasonable accommodations available during the application and hiring process

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