Broadridge
Broadridge
Broadridge moliyaviy xizmatlar sohasi uchun texnologik va operatsion yechimlarni ishlab chiqadi. Uning platformasi va xizmatlari aktivlarni boshqaruvchilar, institutsional investorlar va boshqa moliyaviy tashkilotlarga kapital bozori operatsiyalari, investorlar va mijozlar bilan kommunikatsiya, ma’lumotlarni boshqarish, tahlil, portfel ma’muriyati, tartibga solish jarayonlari hamda operatsion xatarlarni boshqarishda yordam beradi. Kompaniya, shuningdek, iste’molchi moliyasi, sug‘urta va telekommunikatsiya kabi turdosh sohalarga xizmat ko‘rsatib, tashkilotlarga murakkab axborot oqimlarini muvofiqlashtirish, nazoratni yaxshilash va muhim biznes jarayonlarini yanada samarali yuritishga ko‘maklashadi.

Client Management Manager - Hybrid, Newark NJ

Lead Broadridge BPO client relationships, governance, analytics, and strategic initiatives in a hybrid Newark role. Support revenue growth through new offerings, pipeline development, and client-focused business opportunities.

Tavsif

  • Manage existing client accounts and help develop offerings that increase firm revenue
  • Oversee relationships with prospective and current clients
  • Partner with stakeholders to define and launch new revenue streams
  • Direct internal projects and client change-management programs
  • Build trusted-advisor relationships with key enterprise clients
  • Serve as the main contact for client questions and issue resolution
  • Create and present strategic presentations and client reports
  • Lead monthly governance committees, contractual oversight, and client issue resolution
  • Coordinate with Finance, Billing, Legal, and other service teams to fulfill client commitments
  • Support client-led audits that require BPO involvement
  • Direct strategic initiatives for clients
  • Oversee client metric development, delivery, and trend analysis
  • Provide client analytics support to BPO Operations teams
  • Find opportunities for process automation and digital transformation
  • Apply data and business intelligence tools to inform decisions
  • Advance pipeline opportunities that contribute to BPO revenue

Talablar

  • Bachelor’s degree in business, finance, or a related discipline
  • Five to seven years of relationship management or business development experience in financial services
  • Advanced degree or relevant professional certifications is advantageous
  • Strong interpersonal and communication capabilities
  • Well-developed analytical and problem-solving abilities
  • Able to work independently while contributing effectively to a collaborative team
  • Self-motivated, driven, and intellectually curious
  • Highly detail-oriented with excellent time-management skills
  • Outstanding written and verbal communication skills
  • Comfortable working with and presenting to senior executives
  • Able to deliver results under tight deadlines
  • Proficient with Microsoft Office, including Power BI
  • Able to lead client meetings in person and virtually
  • Willing to travel to client sites as needed

Imtiyozlar

  • Eligible for a bonus
  • Comprehensive benefits package
  • Equal employment opportunity
  • Reasonable accommodations available during the application and hiring process

O‘xshash ish o‘rinlari

Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ochish
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide
201 – 500 Xodimlar
KonsaltingLogistikaMarketing

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ochish