Remote Recruitment
Remote Recruitment
Remote Recruitment ir personāla atlases uzņēmums, kas palīdz uzņēmumiem attālināti pieņemt darbā kvalificētus speciālistus, īpašu uzmanību pievēršot Dienvidāfrikas talantiem. Tā pakalpojumi aptver amatus no sākuma līmeņa līdz augstākās vadības līmenim tādās jomās kā konsultācijas, mārketings un loģistika. Uzņēmums atbalsta darba devējus darbā pieņemto speciālistu algu aprēķināšanā, personāla un juridisko jautājumu administrēšanā, palīdz risināt prasmju trūkumu un darbā pieņemšanas budžeta ierobežojumus, kā arī piedāvā bezmaksas aizstājējus līdz 12 mēnešiem.

Remote Customer Service Agent in South Africa

Support UK customers remotely from South Africa through email, chat, and phone. Resolve enquiries, process orders, and manage helpdesk cases from first contact through resolution.

Apraksts

  • Respond to customer enquiries across email, chat, and phone
  • Record and monitor cases in the helpdesk system
  • Resolve customer issues or escalate them with clear notes
  • Handle orders, returns, and account updates
  • Share feedback to help improve customer service
  • Manage enquiries from initial contact to resolution
  • Help customers solve problems on their first contact

Prasības

  • Background in customer service or support
  • Clear, courteous written and spoken English
  • Experience using helpdesk software such as Zendesk or Freshdesk
  • Composure when responding to complaints
  • Availability to work 09:00–17:00 UK time (11:00–19:00 SAST)
  • Live chat tool experience is an advantage
  • Familiarity with e-commerce platforms such as Shopify is an advantage
  • Previous experience supporting UK customers is an advantage

Priekšrocības

  • Work remotely from anywhere in South Africa
  • Full-time position with a UK employer
  • Work with clear expectations and a supportive team
  • Opportunities to develop as the business grows

Saistītās vakances

FHI 360

Associate Director of Procurement, Administration and Logistics

FHI 360

Leads procurement, administration, logistics, and operations for FHI 360’s country office in the Democratic Republic of the Congo. Supervises functional leads and maintains compliance with donor, government, and supply chain requirements.

Atvērt
AlphaSys

Senior Salesforce Data Migration Specialist

AlphaSys

Lead end-to-end Salesforce data migrations for Australian nonprofits and charities, from strategy and ETL through testing and deployment. The role combines SQL and data engineering expertise with client workshops, team leadership and project delivery.

Atvērt
Expivia Interaction Marketing Group Inc.

Healthcare Call Center Representative

Expivia Interaction Marketing Group Inc.

Assist members with health savings and benefit accounts through phone, chat, and email. The role includes three weeks of paid, in-person training in Erie, Pennsylvania, before moving to a hybrid schedule.

Atvērt
Lifelancer

Patient Monitoring Project Manager

Lifelancer

Manage remote implementations of GE HealthCare patient monitoring solutions for customers in the Dallas area. Coordinate project schedules, resources, equipment delivery and installation, testing, and clinical go-live.

Atvērt