Remote Recruitment
Remote Recruitment
Remote Recruitment — bizneslarga malakali mutaxassislarni masofadan ishga olishda yordam beradigan va Janubiy Afrikadagi iqtidorlarga e’tibor qaratadigan rekruting kompaniyasi. Kompaniya xizmatlari konsalting, marketing va logistika kabi yo‘nalishlarda boshlang‘ich darajadagi lavozimlardan tortib C-suite darajasigacha bo‘lgan rollarni qamrab oladi. Kompaniya ish beruvchilarga ishga olingan xodimlar uchun ish haqi hisob-kitobi, HR va huquqiy ma’muriyat masalalarida yordam beradi, kadrlar yetishmasligi va ishga olish byudjetidagi cheklovlarni bartaraf etishga ko‘maklashadi hamda 12 oygacha bepul almashtirish xizmatini taklif qiladi.

Remote Customer Service Agent in South Africa

Support UK customers remotely from South Africa through email, chat, and phone. Resolve enquiries, process orders, and manage helpdesk cases from first contact through resolution.

Tavsif

  • Respond to customer enquiries across email, chat, and phone
  • Record and monitor cases in the helpdesk system
  • Resolve customer issues or escalate them with clear notes
  • Handle orders, returns, and account updates
  • Share feedback to help improve customer service
  • Manage enquiries from initial contact to resolution
  • Help customers solve problems on their first contact

Talablar

  • Background in customer service or support
  • Clear, courteous written and spoken English
  • Experience using helpdesk software such as Zendesk or Freshdesk
  • Composure when responding to complaints
  • Availability to work 09:00–17:00 UK time (11:00–19:00 SAST)
  • Live chat tool experience is an advantage
  • Familiarity with e-commerce platforms such as Shopify is an advantage
  • Previous experience supporting UK customers is an advantage

Imtiyozlar

  • Work remotely from anywhere in South Africa
  • Full-time position with a UK employer
  • Work with clear expectations and a supportive team
  • Opportunities to develop as the business grows

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