Remote Recruitment
Remote Recruitment
Remote Recruitment — бизнеске білікті мамандарды қашықтан жұмысқа алуға көмектесетін, Оңтүстік Африкадағы таланттарға басымдық беретін рекрутингтік компания. Компанияның қызметтері консалтинг, маркетинг және логистика сияқты салалардағы бастапқы деңгейдегі қызметтерден бастап C-suite деңгейіндегі лауазымдарға дейін қамтиды. Компания жұмыс берушілерге жұмысқа қабылданған мамандардың еңбекақы төлемдерін, HR және құқықтық әкімшілендіруін жүргізуге қолдау көрсетеді, кадр тапшылығы мен жалдау бюджетінің шектеулерін шешуге көмектеседі және 12 айға дейін тегін алмастыру қызметін ұсынады.

Remote Customer Service Agent in South Africa

Support UK customers remotely from South Africa through email, chat, and phone. Resolve enquiries, process orders, and manage helpdesk cases from first contact through resolution.

Сипаттама

  • Respond to customer enquiries across email, chat, and phone
  • Record and monitor cases in the helpdesk system
  • Resolve customer issues or escalate them with clear notes
  • Handle orders, returns, and account updates
  • Share feedback to help improve customer service
  • Manage enquiries from initial contact to resolution
  • Help customers solve problems on their first contact

Талаптар

  • Background in customer service or support
  • Clear, courteous written and spoken English
  • Experience using helpdesk software such as Zendesk or Freshdesk
  • Composure when responding to complaints
  • Availability to work 09:00–17:00 UK time (11:00–19:00 SAST)
  • Live chat tool experience is an advantage
  • Familiarity with e-commerce platforms such as Shopify is an advantage
  • Previous experience supporting UK customers is an advantage

Артықшылықтар

  • Work remotely from anywhere in South Africa
  • Full-time position with a UK employer
  • Work with clear expectations and a supportive team
  • Opportunities to develop as the business grows

Ұқсас жұмыс орындары

Cadence Design Systems

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Capital Group

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Capital Group

Lead cybersecurity data engineering, SIEM platforms, and analytics strategy at Capital Group. Guide technical teams in turning security data into intelligence that helps reduce organizational risk.

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Boeing

Boeing System Safety and Environmental Engineering Manager

Boeing

Lead aircraft safety and environmental engineering for complex systems at Boeing Defence UK. Oversee safety frameworks, technical assurance, budgets, resources, and team development.

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Cadence Design Systems

Senior Software Engineering Manager, Geometry and Meshing at Cadence

Cadence Design Systems

Lead geometry and meshing R&D for Cadence’s MSC Apex product in Shanghai. Guide architecture, delivery, and engineering teams.

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Thomson Reuters

Senior Manager, Software Development — Tax & Accounting

Thomson Reuters

Lead cloud, AI, and software engineering transformation for Thomson Reuters’ Tax & Accounting products. Build a strong engineering team and scalable technology operations.

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Snowflake

Senior Engineering Manager, Snowpark at Snowflake

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Lead Snowflake’s Snowpark distributed compute platform for AI, machine learning, data science, and data engineering. Set technical direction, improve platform reliability, and grow the engineering team.

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Boeing

Boeing System Safety and Environmental Engineering Manager

Boeing

Lead aircraft systems safety and environmental engineering at Boeing Defence UK, overseeing teams, assessments, compliance, and budgets. Work with UK MOD and Boeing stakeholders to support programme delivery.

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Boeing

Boeing Software Engineering Manager, Space Mission Systems

Boeing

Lead software architecture, development, and testing for Boeing’s next-generation space and ground mission systems. Manage engineering teams, stakeholder relationships, budgets, and delivery milestones.

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RATP Dev USA

Maintenance Engineering Manager, Energy and Transport Systems

RATP Dev USA

Lead maintenance planning for Grand Paris Express systems and equipment at RATP Infrastructures. Set maintenance policies, assess costs, and define operational requirements.

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Company Watch

Product Designer, Agentic AI Platform (Paris Hybrid)

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Design intuitive agentic AI workflows for an enterprise platform, from user research and Figma prototypes to testing and iteration. Partner with product managers and engineers to shape the roadmap and improve the experience.

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