1 – 10 Darbinieki
IzglītībaCB Talents Academy ir izglītības un IT apmācību organizācija, kas palīdz jauniešiem pārvērst tehniskās zināšanas nodarbinātības iespējās. Akadēmija, kas dibināta 2014. gadā, attīsta prasmes dažādās IT jomās un programmēšanas valodās, tostarp Java un Ruby on Rails, kā arī sadarbojas ar vadošajiem uzņēmumiem, lai stiprinātu studentu praktisko sagatavotību karjerai konkurētspējīgos vietējos un starptautiskos tehnoloģiju tirgos.
French-Speaking Customer Support Specialist
Support French-speaking customers of a global payments provider with card and payment queries across phone, chat, and email. Work remotely from Greece, with initial in-person training in Athens.
Apraksts
- Assist French-speaking customers with lost or stolen cards, card benefits, declined purchases, and balance inquiries
- Respond to customers by phone, chat, and email
- Record each customer interaction accurately in the CRM
- Manage approximately 10–20 cases per day
- Move from frontline support into back-office duties
- Later handle email and social media support
Prasības
- Must be based in Greece
- Native-level or C1 French proficiency
- B1 English proficiency
- At least two years of call center experience
- Financial services experience is an advantage
- Strong written communication skills
- Good computer skills
- Ability to multitask
- Available for rotating shifts on a 24/7 account, including around two weekends each month and occasional night shifts
- An up-to-date CV in English
Priekšrocības
- Work from home
- Relocation assistance may be available to candidates outside Greece
- Productivity bonus of up to €200 in addition to base salary, subject to targets
- Scheduled gross salary increases to €1,100 after 12 months and €1,150 after three years
- Two-week nesting period with training
- Opportunity to transition from frontline support to back-office work
- Opportunity to build financial services experience
- International team and access to around 10 professional client tools