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Genesis Call Center, LLC
Genesis Call Center, LLC
51 – 200 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
„Genesis Call Center, LLC“ yra 2013 m. įkurta nuotolinio klientų aptarnavimo ir skambučių centro paslaugų teikėja. Jos paskirstyta komanda klientams teikia klientų aptarnavimo, techninės pagalbos, pardavimo palaikymo ir specializuotas paslaugas, be kita ko, logistikos, konsultavimo ir sveikatos priežiūros sektoriuose. Paslaugos apima medicininės konsultacijos užklausų tvarkymą ir pagalbą kelyje, o nuotoliniai darbuotojai aptarnauja nacionalinius prekių ženklus visose Jungtinėse Amerikos Valstijose. „Genesis Call Center, LLC“ samdo darbuotojus darbui iš namų ir teikia nuotolinei komandai mokymus, įvadinį pasirengimą bei reikalingus išteklius.
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Darbai įmonėje

Senior/Lead Remote Call Center Customer Service Agent

Genesis Call Center, LLC is seeking remote customer service agents to manage inbound questions, service requests, account needs, and product support. Representatives use guided tools and resources while serving customers for national brands.

GRGraikija
11 $ – 13 $ / valanda
NuotolinisVisas etatasVyresnysis specialistasVadovasPrivaloma Kalba: anglųSkambučių centro atstovas

Aprašymas

  • Manage inbound customer interactions for major brands
  • Resolve questions, service requests, account needs, and product-support issues
  • Use guided systems and reference resources to provide consistent customer care
  • Represent client brands with professionalism, accuracy, and compliance
  • Complete client assessments, a background check, and certification training before beginning service

Reikalavimai

  • High school diploma or GED
  • At least 18 years old
  • Authorized to work in the United States
  • U.S. resident, excluding California, Colorado, Connecticut, Massachusetts, Maryland, New York, Oregon, Washington, and Wisconsin
  • Able to follow detailed procedures and meet performance standards
  • Strong verbal communication and active listening abilities
  • Comfortable using computer applications and web-based tools
  • Able to work independently while maintaining schedule accountability
  • Previous call center or customer service experience is preferred
  • Spanish-English bilingual ability is preferred but not required
  • Familiarity with phone- or computer-based support settings
  • Able to complete onboarding, including client assessments, a basic background check, and certification training before service begins

Privalumai

  • Flexible scheduling options after certification
  • Paid training after successful client certification
  • W-2 employment with payroll, workplace protections, and employment stability
  • Paid time off
  • Optional supplemental insurance through Aflac
  • Household telehealth access through MDLive
  • Performance-based incentive opportunities
  • Career paths toward support, quality assurance, and leadership positions
  • Applicant information handled confidentially under EEO guidelines

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