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Zelh
Zelh
201 – 500 Darbuotojai
GynybaKonsultavimasSveikatos priežiūra
Zelh teikia dirbtiniu intelektu grindžiamas personalo formavimo ir strateginio paslaugų pirkimo paslaugas įmonėms, siekiančioms efektyviai kurti ir valdyti komandas. Įmonė daugiausia dėmesio skiria logistikos operacijoms, taip pat teikia pagalbą klientams inžinerijos, apskaitos ir technologijų srityse. Zelh padeda įmonėms plėsti darbuotojų komandą, tobulinti veiklos procesus, užtikrinti personalo valdymo reikalavimų laikymąsi ir gauti ilgalaikę personalo bei talentų pritraukimo specialistų pagalbą. 2017 m. įkurta JAV įmonė veikia per biurus JAV, Lenkijoje, Ukrainoje ir Serbijoje, sujungdama klientus su įvairių profesinių sričių paskirstytomis komandomis.
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Darbai įmonėje

Remote Customer Service Representative – Order Management

Manage customer orders, updates, and delivery schedules for Zelh’s logistics support operations. Coordinate with production, materials, scheduling, and OSS teams.

BABosnija ir HercegovinaMKŠiaurės MakedonijaRSSerbijaUAUkrainaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas
ERP

Aprašymas

  • Support customers from order placement through fulfillment.
  • Check purchase orders for pricing, raw material availability, and production schedules.
  • Work with the RFQ team when a quotation is needed.
  • Enter purchase orders into the system and upload the relevant documents.
  • Partner with the Production Scheduler and Materials Manager to create orders and confirm lead times.
  • Send order confirmations by email or through customer portals.
  • Address customer requests, questions, and complaints on the day they arrive.
  • Investigate customer questions with the appropriate internal teams.
  • Keep customers informed about timelines and order changes.
  • Review and maintain customer blanket release schedules.
  • Handle customer releases received through EDI, portals, or email.
  • Track shipping lines and on-time delivery results.
  • Spot delivery risks and alert customers to potential delays early.
  • Agree on recovery timelines and follow up on recovery plans.
  • Track parts through OSS and check their progress.
  • Work with OSS and internal teams to help prevent delays.
  • Give customers clear, accurate status updates.

Reikalavimai

  • Background in customer service, order management, logistics, supply chain, manufacturing, or a related area.
  • Experience handling purchase orders, customer schedules, and order fulfillment.
  • Clear written and spoken communication.
  • Able to manage several customer requests and competing priorities at once.
  • Careful and accurate in handling details.
  • Takes initiative to solve problems and follow through.
  • Experience with EDI, customer portals, or ERP systems is an advantage.
  • Able to communicate well with customers and internal teams.
  • Well organized, with effective time-management skills.

Privalumai

  • Competitive salary paid in USD.
  • More than 10 business days of paid leave.
  • Team-building activities and company events.
  • Work equipment provided.
  • Supportive team environment.
  • Remote work.

Susiję darbai

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USJungtinės ValstijosOHOhajas
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Elektroninė prekybaKonsultavimasVyriausybė
DZAlžyrasHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: prancūzųInžinerijos vadovas
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1 001 – 5 000 Darbuotojai
Dirbtinis intelektasSportas
FRPrancūzijaHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: prancūzųInžinerijos vadovas
CypressJavaKafkaKubernetesNode.jsPHPPostgresReactSpringSpring BootSymfony

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