Senior Accountant
Cendyn
Lead US GAAP reporting, audits, and multi-entity reconciliations for Cendyn’s hospitality technology business. Support accounting controls and financial analysis across multiple currencies.
Ашу
Zelh командаларды тиімді құрып, басқаруды қажет ететін компанияларға жасанды интеллектке негізделген кадрлық қамтамасыз ету және стратегиялық аутсорсинг қызметтерін ұсынады. Оның қызметі негізінен логистикалық операцияларға бағытталғанымен, компания инженерия, бухгалтерлік есеп және технология салаларындағы клиенттерге де қолдау көрсетеді. Zelh компанияларға жұмыс күшін кеңейтуге, операциялық жұмыс үдерістерін жақсартуға, HR талаптарына сәйкестікті басқаруға және HR мен таланттарды тарту мамандарынан ұзақ мерзімді қолдау алуға көмектеседі. 2017 жылы құрылған АҚШ компаниясы АҚШ, Польша, Украина және Сербиядағы кеңселері арқылы жұмыс істеп, клиенттерді бірнеше кәсіби саладағы таратылған командалармен байланыстырады.
Remote Customer Service Representative – Order Management
Manage customer orders, updates, and delivery schedules for Zelh’s logistics support operations. Coordinate with production, materials, scheduling, and OSS teams.
Сипаттама
- Support customers from order placement through fulfillment.
- Check purchase orders for pricing, raw material availability, and production schedules.
- Work with the RFQ team when a quotation is needed.
- Enter purchase orders into the system and upload the relevant documents.
- Partner with the Production Scheduler and Materials Manager to create orders and confirm lead times.
- Send order confirmations by email or through customer portals.
- Address customer requests, questions, and complaints on the day they arrive.
- Investigate customer questions with the appropriate internal teams.
- Keep customers informed about timelines and order changes.
- Review and maintain customer blanket release schedules.
- Handle customer releases received through EDI, portals, or email.
- Track shipping lines and on-time delivery results.
- Spot delivery risks and alert customers to potential delays early.
- Agree on recovery timelines and follow up on recovery plans.
- Track parts through OSS and check their progress.
- Work with OSS and internal teams to help prevent delays.
- Give customers clear, accurate status updates.
Талаптар
- Background in customer service, order management, logistics, supply chain, manufacturing, or a related area.
- Experience handling purchase orders, customer schedules, and order fulfillment.
- Clear written and spoken communication.
- Able to manage several customer requests and competing priorities at once.
- Careful and accurate in handling details.
- Takes initiative to solve problems and follow through.
- Experience with EDI, customer portals, or ERP systems is an advantage.
- Able to communicate well with customers and internal teams.
- Well organized, with effective time-management skills.
Артықшылықтар
- Competitive salary paid in USD.
- More than 10 business days of paid leave.
- Team-building activities and company events.
- Work equipment provided.
- Supportive team environment.
- Remote work.
Ұқсас жұмыс орындары
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