Senior Accountant
Cendyn
Lead US GAAP reporting, audits, and multi-entity reconciliations for Cendyn’s hospitality technology business. Support accounting controls and financial analysis across multiple currencies.
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Zelh उन व्यवसायों के लिए AI-संचालित स्टाफिंग और रणनीतिक आउटसोर्सिंग सेवाएँ प्रदान करता है, जिन्हें कुशलतापूर्वक टीमों का निर्माण और प्रबंधन करना होता है। इसका कार्य विशेष रूप से लॉजिस्टिक्स संचालन पर केंद्रित है, साथ ही यह इंजीनियरिंग, अकाउंटिंग और प्रौद्योगिकी क्षेत्रों में भी ग्राहकों का सहयोग करता है। Zelh कंपनियों को अपने कार्यबल का विस्तार करने, परिचालन प्रक्रियाओं में सुधार करने, HR अनुपालन का प्रबंधन करने और HR तथा टैलेंट अधिग्रहण विशेषज्ञों से दीर्घकालिक सहायता प्राप्त करने में मदद करता है। 2017 में स्थापित यह अमेरिका-आधारित कंपनी USA, पोलैंड, यूक्रेन और सर्बिया में कार्यालयों के माध्यम से काम करती है और कई पेशेवर क्षेत्रों में वितरित टीमों से ग्राहकों को जोड़ती है।
Remote Customer Service Representative – Order Management
Manage customer orders, updates, and delivery schedules for Zelh’s logistics support operations. Coordinate with production, materials, scheduling, and OSS teams.
विवरण
- Support customers from order placement through fulfillment.
- Check purchase orders for pricing, raw material availability, and production schedules.
- Work with the RFQ team when a quotation is needed.
- Enter purchase orders into the system and upload the relevant documents.
- Partner with the Production Scheduler and Materials Manager to create orders and confirm lead times.
- Send order confirmations by email or through customer portals.
- Address customer requests, questions, and complaints on the day they arrive.
- Investigate customer questions with the appropriate internal teams.
- Keep customers informed about timelines and order changes.
- Review and maintain customer blanket release schedules.
- Handle customer releases received through EDI, portals, or email.
- Track shipping lines and on-time delivery results.
- Spot delivery risks and alert customers to potential delays early.
- Agree on recovery timelines and follow up on recovery plans.
- Track parts through OSS and check their progress.
- Work with OSS and internal teams to help prevent delays.
- Give customers clear, accurate status updates.
आवश्यकताएँ
- Background in customer service, order management, logistics, supply chain, manufacturing, or a related area.
- Experience handling purchase orders, customer schedules, and order fulfillment.
- Clear written and spoken communication.
- Able to manage several customer requests and competing priorities at once.
- Careful and accurate in handling details.
- Takes initiative to solve problems and follow through.
- Experience with EDI, customer portals, or ERP systems is an advantage.
- Able to communicate well with customers and internal teams.
- Well organized, with effective time-management skills.
लाभ
- Competitive salary paid in USD.
- More than 10 business days of paid leave.
- Team-building activities and company events.
- Work equipment provided.
- Supportive team environment.
- Remote work.
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