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Acorn Stairlifts, Inc.
Acorn Stairlifts, Inc.
1 001 – 5 000 Darbuotojai
Aparatinė įrangaGamybaSveikatos priežiūra
Acorn Stairlifts, Inc. manufactures and sells mobility stairlifts directly to consumers, helping people with reduced mobility move between floors at home. Its product range includes straight, curved, and outdoor stairlifts, alongside installation, servicing, and aftercare. The company also offers home or virtual surveys and StairSafe, a feature for remote activity monitoring. With global operations and a focus on consumer sales and on-site installation, Acorn works across healthcare, manufacturing, and hardware.
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Darbai įmonėje

Customer Support Agent – Orlando, FL (On-Site)

Support Acorn Stairlifts customers and dealers with technical questions, service scheduling, warranty assistance, and RMA processing. This full-time, on-site role is based in Orlando, Florida.

USJungtinės ValstijosFLFlorida
0 $ – 18 $ / valanda
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Handle customer and dealer inquiries as their primary contact
  • Address customer concerns with empathy and professionalism
  • Offer basic technical help and escalate complex issues
  • Record customer interactions and prepare incident reports
  • Confirm service visits and coordinate daily schedules
  • Help customers order parts and arrange service calls
  • Check warranty coverage and assist with invoicing or collections
  • Spot recurring service problems and escalate them as needed
  • Process return merchandise authorizations (RMAs)
  • Reply to support requests by phone and email
  • Observe company safety, security, and operating procedures

Reikalavimai

  • Strong phone skills suited to customer service work
  • Mechanical aptitude is helpful
  • Proficiency with Microsoft Windows
  • Strong typing ability
  • Excellent spoken and written communication
  • Customer-focused approach and attentive listening
  • Professional handling of challenging situations
  • Strong analysis and troubleshooting skills
  • Collaborative and adaptable
  • Comfort working in a changing environment
  • Dependability, a strong work ethic, and reliable schedule adherence
  • Ability to occasionally lift up to 10 pounds
  • Primarily desk-based work involving regular sitting, speaking, and listening
  • Preferred: an associate degree, 2–4 years of customer support or related experience, or an equivalent combination of education and experience

Privalumai

  • Comprehensive medical, dental, and vision coverage
  • Company 401(k) plan with employer matching
  • Company-paid life insurance
  • Company-paid short- and long-term disability coverage
  • Seven paid holidays
  • Ten days of paid time off per year
  • Annual paid time off increases to 15 days after two years
  • Supportive, energetic workplace that celebrates success

Susiję darbai

AstraZeneca

Senior Digital Business Process and Product Lead

AstraZeneca
H1B vizos rėmėjasBiotechnologijaFarmacijos produktaiSveikatos priežiūra
USJungtinės ValstijosMDMerilandas
124 000 $ – 185 000 $ / metai
Darbas vietojeVisas etatasVyresnysis specialistasPrivaloma Kalba: anglųVerslo operacijos
ERP

Lead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.

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Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1 000 Darbuotojai
GamybaKonsultavimasLogistika
GBJungtinė KaralystėDarbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas
ERP

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

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Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide
201 – 500 Darbuotojai
KonsultavimasLogistikaRinkodara
PTPortugalija
11 € – 14 € / valanda
NuotolinisNe visas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: danųPrivaloma Kalba: anglųKlientų aptarnavimas

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Atidaryti