Acorn Stairlifts, Inc.
Acorn Stairlifts, Inc.
Acorn Stairlifts, Inc. manufactures and sells mobility stairlifts directly to consumers, helping people with reduced mobility move between floors at home. Its product range includes straight, curved, and outdoor stairlifts, alongside installation, servicing, and aftercare. The company also offers home or virtual surveys and StairSafe, a feature for remote activity monitoring. With global operations and a focus on consumer sales and on-site installation, Acorn works across healthcare, manufacturing, and hardware.

Customer Support Agent – Orlando, FL (On-Site)

Support Acorn Stairlifts customers and dealers with technical questions, service scheduling, warranty assistance, and RMA processing. This full-time, on-site role is based in Orlando, Florida.

Сипаттама

  • Handle customer and dealer inquiries as their primary contact
  • Address customer concerns with empathy and professionalism
  • Offer basic technical help and escalate complex issues
  • Record customer interactions and prepare incident reports
  • Confirm service visits and coordinate daily schedules
  • Help customers order parts and arrange service calls
  • Check warranty coverage and assist with invoicing or collections
  • Spot recurring service problems and escalate them as needed
  • Process return merchandise authorizations (RMAs)
  • Reply to support requests by phone and email
  • Observe company safety, security, and operating procedures

Талаптар

  • Strong phone skills suited to customer service work
  • Mechanical aptitude is helpful
  • Proficiency with Microsoft Windows
  • Strong typing ability
  • Excellent spoken and written communication
  • Customer-focused approach and attentive listening
  • Professional handling of challenging situations
  • Strong analysis and troubleshooting skills
  • Collaborative and adaptable
  • Comfort working in a changing environment
  • Dependability, a strong work ethic, and reliable schedule adherence
  • Ability to occasionally lift up to 10 pounds
  • Primarily desk-based work involving regular sitting, speaking, and listening
  • Preferred: an associate degree, 2–4 years of customer support or related experience, or an equivalent combination of education and experience

Артықшылықтар

  • Comprehensive medical, dental, and vision coverage
  • Company 401(k) plan with employer matching
  • Company-paid life insurance
  • Company-paid short- and long-term disability coverage
  • Seven paid holidays
  • Ten days of paid time off per year
  • Annual paid time off increases to 15 days after two years
  • Supportive, energetic workplace that celebrates success

Ұқсас жұмыс орындары

Centorrino Technologies

Remote Risk Management Specialist — Australia

Centorrino Technologies

Implement a risk management system for regulated Australian organisations, translating governance needs into configuration, testing, reporting and adoption. Work across the implementation lifecycle with stakeholders on risk data, controls and executive reporting.

Ашу
Marsh McLennan

Claims Consultant, Liability and Property — Sydney (Hybrid)

Marsh McLennan

Manage public liability, professional indemnity and property claims for Marsh Australia’s local government clients. This hybrid Sydney role covers investigations, reserving, costs and negotiations.

Ашу
Hunt St

Remote Admin and Accounts Coordinator

Hunt St

Work remotely from the Philippines supporting an Australian industrial services business with invoicing, receivables, HR administration, and records.

Ашу
State Street

Managing Counsel, Head of Asia-Pacific Legal

State Street

Lead legal strategy for State Street Investment Management’s Asia-Pacific asset management business, advising on institutional distribution, regulation, products, and cross-border operations.

Ашу
General Motors

Staff Generative AI Researcher, World Models

General Motors

Lead research into diffusion-based world models for General Motors’ autonomous vehicles. Advance generative AI, simulation, and Level 3 autonomy through large-scale research.

Ашу
Mercor

AI Safety Red Teamer

Mercor
51 – 200 Қызметкерлер

Mercor seeks an AI Safety Red Teamer to probe frontier models with adversarial prompts. The work focuses on finding weaknesses and helping AI lab partners improve model alignment, robustness, and safety.

Ашу
Mercor

AI Safety Red Teamer

Mercor
51 – 200 Қызметкерлер

Red-team frontier AI systems for Mercor partner labs by exposing vulnerabilities and assessing high-risk model behavior. Design adversarial prompts and help document safety findings.

Ашу