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Sikla GmbH
Sikla GmbH
501 – 1 000 Darbuotojai
GamybaKonsultavimasLogistika
Sikla GmbH develops and supplies modular fastening and mounting systems for building services, industrial plants, shipbuilding and offshore projects, and other technical infrastructure. Its product range includes siFramo, siMetrix, Simotec and Siconnect, supported by BIM planning, prefabrication, project assistance, training and digital catalogues. The company focuses on corrosion protection and load-bearing assemblies compliant with EN 1090, serving professional customers across technical construction and industry.
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Darbai įmonėje

Customer and Sales Support Specialist

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

GBJungtinė KaralystėDarbas vietojeVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas
ERP

Aprašymas

  • Handle customer enquiries and deliver responsive support.
  • Prepare quotations and process sales orders, invoices, and delivery updates.
  • Communicate clearly with customers and colleagues across the business.
  • Assist with project documentation and technical enquiries.
  • Use ERP and CRM tools to manage stock information, pricing, and order tracking.
  • Coordinate with colleagues to keep information accurate for site-related orders.
  • Keep records, business documents, and compliance files up to date.
  • Provide day-to-day administrative support to the business.
  • Handle office administration, including data entry, reporting, and internal communications.
  • Partner with Sales, Supply Chain, and Engineering on customer enquiries, quotations, orders, logistics, and technical documentation.

Reikalavimai

  • At least two years of experience in sales administration, customer service, technical sales support, or order processing.
  • B2B experience, preferably in construction, mechanical and electrical services, industrial supplies, or technical products.
  • Strong knowledge of ERP systems.
  • Proficiency with Microsoft Office.
  • Excellent communication, organisational, and problem-solving abilities.
  • Able to manage competing priorities accurately and with attention to detail.
  • Interest in technical products or engineering.
  • Proactive and self-motivated approach.
  • Collaborative, team-focused working style.
  • Customer-focused mindset.

Privalumai

  • 25 days of annual leave, plus bank holidays.
  • Free refreshments at the Milton Keynes workplace.
  • Regular staff lunches.
  • Option to join a private healthcare plan.
  • Option to join a local gym membership scheme.
  • Training and development opportunities.
  • Opportunities for internal mobility.

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