LogoFresh Jobs Ahead
Moneyfarm
Moneyfarm
51 – 200 Darbuotojai
B2CFinansaiFintech
Moneyfarm yra finansinių technologijų ir finansinių paslaugų įmonė, siekianti padaryti asmeninį investavimą prieinamesnį. Jos platforma padeda planuoti investicijas, paskirstyti turtą, valdyti turtą ir tvarkyti asmeninius finansus, daugiausia dėmesio skiriant ETF fondams ir taupymui. Moneyfarm kuria individualius portfelius pagal kiekvieno žmogaus finansinius tikslus ir aptarnauja daugiau kaip 80 000 investuotojų, o jos valdomo turto vertė viršija 2,2 mlrd. svarų sterlingų. Įmonės komanda dirba technologijų, investavimo ir vartotojams skirtų finansinių paslaugų sankirtoje.
LinkedIn
Darbai įmonėje

Customer Relationship Manager at Moneyfarm (Hybrid, UK)

Lead customer service teams supporting Willis Owen and Profile Pensions at Moneyfarm. Manage regulated client outcomes, pension and investment journeys, coaching, and service performance.

GBJungtinė KaralystėHibridinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų vadybininkasPardavimai

Aprašymas

  • Lead, coach, and develop customer service representatives across two regulated entities through regular one-to-ones and performance reviews.
  • Monitor service-level performance across phone, email, and post, tracking response times, abandoned calls, callback breaches, and aged cases.
  • Maintain clear case ownership from initial contact to resolution, including proactive client communication.
  • Manage pension transfers, drawdown journeys, ISA transfers, and fund transfers from start to finish, following up with providers and escalating delays.
  • Oversee remaining service and data issues from the pension administration migration while maintaining a consolidated view of affected clients.
  • Keep back-office and case-management records accurate, with one case maintained for each client issue.
  • Process and supervise applications, correspondence, and enquiries within agreed service-level targets.
  • Support client retention and product and service promotion in accordance with firm policies.
  • Resolve escalated client issues before they become complaints, referring matters to the Customer Experience Manager when appropriate.
  • Coordinate capacity across both entities and adjust resources during periods of peak demand.
  • Provide structured client insights to product, change, and operations forums.
  • Operate in accordance with FCA expectations, Consumer Duty, Conduct Rules, anti-money laundering, customer identification, vulnerable customer, data protection, and health and safety requirements.

Reikalavimai

  • Strong customer service skills, including the confidence to handle challenging client conversations directly.
  • Experience supervising, coaching, or leading a customer service team, or readiness to progress from a senior practitioner through a structured development plan.
  • Client-facing operational experience within financial services.
  • Working knowledge of ISA and fund investments, pensions, transfers, and drawdown.
  • Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
  • Experience using databases, CRM platforms, or case-management systems, with the ability to create straightforward reports.
  • Demonstrated accuracy and the ability to work independently with minimal supervision.
  • Practical understanding of Consumer Duty and effective client outcomes.
  • Experience working across multiple entities, brands, or platforms.
  • Experience using Salesforce.
  • Experience supporting a pension administration migration or platform transfer programme.
  • Confidence approaching clients to promote relevant products and services.
  • Experience planning workforce capacity for seasonal peaks.

Privalumai

  • Flexible working arrangements designed to help employees perform at their best.

Susiję darbai

LAKE SUPERIOR CONSULTING

Cathodic Protection Field Technician

LAKE SUPERIOR CONSULTING
201 – 500 Darbuotojai
InžinerijaLogistikaStatyba
USJungtinės ValstijosPAPensilvanija
22 $ – 26 $ / valanda
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųBendraTechnikas

Install, test, troubleshoot, and repair cathodic protection systems for Lake Superior Consulting. This entry-level role is based in the field, involves extensive U.S. travel and outdoor work, and follows applicable safety and regulatory requirements.

Atidaryti
decircle

Enterprise AI Field Engineer

decircle
1 – 10 Darbuotojai
KonsultavimasLogistikaRinkodara
USJungtinės ValstijosCAKalifornijaNYNiujorkas
176 000 $ – 224 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųLauko inžinierius
AWSAzureDebesijaGoogle Cloud PlatformKubernetesPython

Deploy Fireworks AI’s open-model generative AI platform for enterprise customers. Build production integrations, advise on model strategy, and support technical sales from discovery through deployment.

Atidaryti
Invenergy

Field Service Technician, 100% Travel

Invenergy
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasKonsultavimasLogistikaStatyba
USJungtinės ValstijosMIMičiganasMOMisūrisOKOklahomaTXTeksasas
32 $ – 52 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųLauko inžinierius

Perform major component replacements and repairs across Invenergy’s renewable energy and power infrastructure fleet. Work four-week travel rotations to troubleshoot equipment, train site teams, and uphold safety standards.

Atidaryti
Applied Materials

Field Applications Engineer, New College Graduate

Applied Materials
H1B vizos rėmėjasGamybaPuslaidininkiaiTechnologijos
USJungtinės ValstijosAZArizonaCAKalifornija
86 500 $ – 119 000 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųLauko inžinierius

At Applied Materials, support semiconductor equipment applications by using AI, machine learning, and data science to diagnose customer problems. Develop and qualify recipes and technologies, run evaluations and demonstrations, and collaborate with customer-facing and product teams.

Atidaryti
Invenergy

Invenergy Field Service Technician, 100% Travel

Invenergy
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasKonsultavimasLogistikaStatyba
USJungtinės ValstijosMIMičiganasMOMisūrisOKOklahomaTXTeksasas
32 $ – 52 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųLauko inžinierius

Repair and replace major components across Invenergy’s renewable energy fleet, and train site teams in maintenance and safety. The role involves troubleshooting mechanical, electrical, and hydraulic systems on a rotation of four weeks away followed by one week at home.

Atidaryti
Medtronic

Remote Field Service Engineer, Hugo Surgical Robotics

Medtronic
H1B vizos rėmėjasGamybaSveikatos draudimasSveikatos priežiūra
USJungtinės ValstijosAZArizonaKYKentukisMDMerilandasMIMičiganasMNMinesotaMOMisūrisNVNevadaNCŠiaurės KarolinaOHOhajasOKOklahomaPAPensilvanija
60 000 $ – 90 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųLauko inžinierius

Install and service Medtronic’s Hugo robotic-assisted surgery platform, supporting healthcare customers with troubleshooting, repairs, and training. The role covers an assigned U.S. territory and requires travel of up to 75%.

Atidaryti