Sourcefit
Sourcefit
Sourcefit — теңшелген офшорлық және nearshore кадрлық шешімдерді ұсынатын бизнес-процестерді аутсорсингке беру компаниясы. Филиппинде бас кеңсесі орналасқан, сондай-ақ Доминикан Республикасында, Арменияда, Мадагаскарда және Оңтүстік Африкада кеңселері бар компания IT, қаржы, денсаулық сақтау, бөлшек сауда, маркетинг және логистика сияқты салалардағы ұйымдарға қолдау көрсетеді. Оның қызметтеріне телесату, клиенттерді қолдау, контентті модерациялау, IT-қолдау және веб-әзірлеу кіреді, ал командалар әр клиенттің операциялық қажеттіліктеріне сай құрылады. Sourcefit компаниясының жалдау қызметі интеграцияланған қолдау мүмкіндіктерін іздейтін ұйымдарға осы аутсорсингтік бизнес және кадрлық қызметтерді ұсынуға бағытталған.

Remote IT Support Specialist (Healthcare Software) — Philippines

Provide phone-based, first-level Windows and software support to healthcare technology users. Resolve application questions, record CRM tickets, and escalate technical issues.

Сипаттама

  • Handle inbound support calls from existing customers as their first point of contact.
  • Guide users through software features, system navigation, and general application use.
  • Record customer interactions and technical details accurately in the CRM.
  • Review tickets in daily meetings to monitor progress and support timely resolution.
  • Follow up on closed and pending tickets to confirm resolution and customer satisfaction.
  • Work with internal colleagues to escalate technical issues when needed.
  • Follow company procedures, service standards, and support best practices.
  • Help maintain a positive, energetic, fast-paced team environment.

Талаптар

  • At least two years of recent experience providing technical support by phone.
  • At least two years of recent experience in Windows IT support.
  • Strong knowledge of Windows 10 and 11 and related devices.
  • Excellent spoken and written English communication skills.
  • Strong interpersonal skills, including active listening and clear communication.
  • Ability to follow instructions, adapt quickly, and learn new tools and processes.
  • High school diploma or equivalent.
  • Experience in healthcare or supporting healthcare-related software.
  • Solid understanding of common healthcare and clinical terminology.
  • Previous experience with billing systems and electronic health record (EHR) platforms.
  • Demonstrated ability to work effectively in fast-paced, high-volume support environments.

Артықшылықтар

  • Work from home.
  • Monday to Friday schedule.
  • U.S. Pacific Time (PST) holidays.

Ұқсас жұмыс орындары

Hanger, Inc.

Accounts Payable Analyst II — Hanger, Inc. (Alpharetta, Onsite)

Hanger, Inc.

Manage vendor accounts, invoice discrepancies, reconciliations, and month-end close for Hanger’s orthotic and prosthetic services. Help maintain accurate, compliant payment operations.

Ашу
St. Publius Corporate Services Ltd.

Accountant – German Payroll, Bookkeeping and VAT

St. Publius Corporate Services Ltd.

Provide accounting support for a German tax firm, including payroll, bookkeeping, VAT filings and year-end preparation. The role is remote in Germany.

Ашу
UPM - The Biofore Company

Senior Payroll Services Specialist

UPM - The Biofore Company

Lead Finland payroll operations, compliance, provider relationships, and transformation work at UPM, a global renewable materials company. Hybrid position based in Finland.

Ашу
TRAM, Inc.

Accounts Payable Specialist at TRAM, Inc.

TRAM, Inc.
1 001 – 5 000 Қызметкерлер
B2BАвтомобиль өнеркәсібіӨндіріс

Manage invoice processing, payments, journal entries, and reconciliations for TRAM, Inc., a Japanese-owned automotive parts supplier. Support the Finance team and contribute to Kaizen and TPS process improvements.

Ашу
RSM US LLP
Menzies LLP

Payroll Administrator — Hybrid, Solent

Menzies LLP

Manage end-to-end payroll for Menzies LLP’s outsourced business services clients. This hybrid Solent role covers PAYE schemes, payroll changes, and auto-enrolment pensions.

Ашу
Philips

Clinical Study Manager

Philips

Lead compliant clinical studies at Philips, coordinating sites, regulatory records, data quality, schedules, and budgets. Maintain audit readiness and work with cross-functional teams to meet study objectives.

Ашу
meteocontrol

Senior Sales Manager, Software Solutions

meteocontrol

Drive European B2B sales for meteocontrol’s SaaS energy management solutions, from prospecting through deal closure. Build new customer relationships in the energy technology market and convert opportunities into revenue.

Ашу
Clio - Cloud-Based Legal Technology

Software Development Manager, Application Security

Clio - Cloud-Based Legal Technology
1 001 – 5 000 Қызметкерлер
SaaSҚауіпсіздікҚұқық

Lead Clio’s security engineering team as it builds an AI-driven Security Operations Center for legal technology. The role spans detection engineering, product hardening, automated response, and team leadership.

Ашу
SurveyMonkey

Senior Engineering Manager

SurveyMonkey
1 001 – 5 000 Қызметкерлер
B2BSaaS

Lead engineering delivery, reliability, and teams at SurveyMonkey, a business survey and forms platform. Balance product development with production support, system maintenance, and technical debt reduction.

Ашу