MDS Communications Corporation
MDS Communications Corporation
201 – 500 Қызметкерлер
B2BТелекоммуникациялар
MDS Communications Corporation — коммерциялық емес ұйымдарға, діни ұйымдарға, сондай-ақ саяси және мемлекеттік саясат саласындағы бастамаларға қызмет көрсететін отбасылық телефон арқылы қаражат жинау компаниясы. 1992 жылы құрылған компания донорларды тарту, оларды сақтау және қайта белсендіру науқандарын, тұрақты қайырымдылық бағдарламаларын және уәде етілген төлемдерді өңдеуді басқару үшін шығыс және кіріс қоңыраулар орталығы операцияларын қашықтан жұмыс істейтін агенттерді қолдау және тапсырыстарды орындау қызметтерімен ұштастырады. Оның жұмысына болжамды модельдеу, талдау, деректерді қауіпсіз өңдеу, науқандар туралы есеп беру, сапаны қамтамасыз ету және PCI талаптарына сай операциялар да кіреді. Ұлттық және өңірлік клиенттерге бұл қызметтер оқыту және арнайы аккаунттарды басқару арқылы көрсетіледі.

Outbound Call Center Agent - Michigan Remote

Work remotely as an outbound call center agent contacting donors on behalf of nonprofit clients. Use predictive dialing, approved scripts, and fundraising performance targets to secure charitable contributions.

Сипаттама

  • Complete comprehensive training
  • Join one of four MDS teams supporting a designated group of clients
  • Contact donors for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Complete approximately 16–24 calls per hour, with an average 20–30 seconds between calls
  • Engage donors and prospective donors according to an approved script
  • Obtain financial donations for client organizations
  • Meet minimum fundraising and productivity targets

Талаптар

  • At least one year of successful outbound telemarketing experience or a strong, stable employment history
  • A dedicated wired internet connection
  • A quiet home workspace without routine household interruptions
  • Basic computer proficiency
  • Commitment to and enthusiasm for charitable and nonprofit causes
  • Willingness to learn
  • Persistence in donor outreach
  • Ability to work within the company’s Christian values and workplace culture
  • Availability for 40-hour shifts

Артықшылықтар

  • Eligibility for a performance-based bonus program
  • Paid breaks
  • Health insurance eligibility after two months
  • Employer-paid coverage of 75% of the base employee health insurance premium
  • Paid time off
  • Advancement opportunities in management, inbound donor services, and donor portfolio management
  • Internal promotion opportunities whenever possible
  • Supportive recovery-friendly workplace

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