MDS Communications Corporation
MDS Communications Corporation
201 – 500 Angajați
B2BTelecomunicații
MDS Communications Corporation este o companie de strângere de fonduri prin telefon, deținută de o familie, care oferă servicii organizațiilor nonprofit, ministerelor religioase și cauzelor politice și de politici publice. Fondată în 1992, compania combină operațiunile de call center pentru apeluri de ieșire și de intrare cu sprijinul agenților la distanță și servicii de execuție pentru a gestiona campanii de atragere, reînnoire și reactivare a donatorilor, programe de donații recurente și gestionarea promisiunilor de donație. Activitatea sa include, de asemenea, modelare predictivă, analiză, procesare securizată a datelor, raportarea campaniilor, asigurarea calității și operațiuni conforme cu standardul PCI, susținute de instruire și de gestionarea dedicată a conturilor pentru clienți naționali și regionali.

Outbound Call Center Agent - Michigan Remote

Work remotely as an outbound call center agent contacting donors on behalf of nonprofit clients. Use predictive dialing, approved scripts, and fundraising performance targets to secure charitable contributions.

Descriere

  • Complete comprehensive training
  • Join one of four MDS teams supporting a designated group of clients
  • Contact donors for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Complete approximately 16–24 calls per hour, with an average 20–30 seconds between calls
  • Engage donors and prospective donors according to an approved script
  • Obtain financial donations for client organizations
  • Meet minimum fundraising and productivity targets

Cerințe

  • At least one year of successful outbound telemarketing experience or a strong, stable employment history
  • A dedicated wired internet connection
  • A quiet home workspace without routine household interruptions
  • Basic computer proficiency
  • Commitment to and enthusiasm for charitable and nonprofit causes
  • Willingness to learn
  • Persistence in donor outreach
  • Ability to work within the company’s Christian values and workplace culture
  • Availability for 40-hour shifts

Beneficii

  • Eligibility for a performance-based bonus program
  • Paid breaks
  • Health insurance eligibility after two months
  • Employer-paid coverage of 75% of the base employee health insurance premium
  • Paid time off
  • Advancement opportunities in management, inbound donor services, and donor portfolio management
  • Internal promotion opportunities whenever possible
  • Supportive recovery-friendly workplace

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