Sumsub
Sumsub
501 – 1 000 Қызметкерлер
КонсалтингҚұқықЛогистика
Sumsub — транзакцияларды бақылау және өнімдердің талаптарға сәйкестігін басқару үшін бизнеске SaaS құралдарын әзірлейтін, сәйкестік талаптарына бағытталған технологиялық компания. Оның онлайн-платформасы операциялық жұмыс процестерімен қатар заң және сәйкестік функцияларын, сондай-ақ техникалық және сатуға дейінгі қолдауды қамтамасыз етеді. Компанияның жұмысқа қабылдау бағыттары бизнеске арналған өнімдері мен қызметтеріне байланысты операциялық, сәйкестік, заң және техникалық қолдау рөлдерін қамтиды.

Education Specialist, Customer Support — Remote

Sumsub is seeking an Education Specialist to onboard Customer Support teams in a remote role. The position covers LMS course development, knowledge resources, webinars, presentations, and technical training.

Сипаттама

  • Guide new hires through their initial weeks, introducing essential tools and workflows
  • Develop complete courses within the LMS platform
  • Produce clear training resources and Knowledge Base documentation
  • Plan and facilitate webinars, workshops, and training sessions
  • Create and present materials for varied audiences
  • Support Customer Support onboarding and keep shared team knowledge current

Талаптар

  • Can read and write basic SQL queries
  • Skilled in searching logs with tools such as Kibana and Grafana Loki
  • Confident leading online training and engaging participants
  • Able to simplify complex technical information into clear, practical guides
  • Takes ownership and works effectively with minimal supervision
  • Able to manage multiple tasks and set priorities
  • Proactively identifies gaps in team knowledge
  • Demonstrated success onboarding colleagues and supporting their development
  • Background in B2B Customer or Technical Support at L1, L2, or L3 level
  • Experience creating LMS courses, especially in Cypher LMS, is a plus
  • Practical experience with Zendesk, Intercom, Confluence, YouTrack, or ClickUp/Monday is a plus
  • Basic knowledge of HTTP requests and status codes, REST APIs, and JSON is a plus

Артықшылықтар

  • Remote-first culture built on trust
  • Work from the location that suits you best
  • No required office attendance or tracking systems
  • Access to offices or coworking spaces in some locations
  • Flexible hours without a fixed 9-to-5 schedule
  • Paid birthday leave
  • 10 personal days annually
  • Seven sick days without documentation
  • Additional time off over Christmas and New Year
  • Role-specific development opportunities and funded professional events
  • Financial bonuses for marriage and the arrival of a new baby
  • Fully funded team offsites several times per year
  • The tools and hardware required for the role
  • Equal-opportunity workplace with a diverse and inclusive culture

Ұқсас жұмыс орындары

CVS Health

Senior Business Analysis Analyst — Texas Remote

CVS Health

Own client reporting, investigate SQL and data issues, and support health data analytics for Signify Health. Ensure accurate data ingestion and reporting while helping stakeholders achieve operational goals.

Ашу
Service Stream

Business Systems Analyst – JAMS

Service Stream
1 001 – 5 000 Қызметкерлер
ИнфрақұрылымҚұрылысТұрақтылық

Configure and support Service Stream’s Job Asset Management System (JAMS) for Australia’s essential services networks. Improve asset management workflows, reporting, compliance and operational decision-making.

Ашу
GXO Logistics, Inc.

Warehouse Management Systems Analyst

GXO Logistics, Inc.

Configure and support GXO Logistics warehouse systems, translating user needs into functional requirements. The role also covers issue resolution, change testing, process improvements, and end-user training.

Ашу
Portless

Senior Controller

Portless

Lead accounting across Portless’s cross-border fulfillment business, overseeing the close, audit, billing, and cash management. Build scalable finance controls and develop a distributed accounting team.

Ашу
Visa

Senior Data Scientist, AML and Sanctions Screening

Visa

Develop and refine Visa’s anti-money laundering and sanctions screening models using machine learning and fuzzy matching. Improve detection quality and reduce false positives in global payments compliance.

Ашу
NatWest Group

Principal AI Engineer, UCX Platform (VP)

NatWest Group

Lead the design of secure, scalable AI and software platforms for a banking organization. Guide architecture, automation, DevOps, and agentic AI engineering across platform teams.

Ашу
WADE Group

Senior AI Engineer, Mabriq

WADE Group
1 – 10 Қызметкерлер
SaaSКонсалтингМаркетинг

Build intelligent applications, AI agents, and data-driven solutions at Mabriq, a data and AI consultancy. The role focuses on Azure, Microsoft Foundry, RAG, backend development, and cloud platforms.

Ашу
AbbVie

National MSL Director, Gastroenterology at AbbVie

AbbVie

Lead AbbVie’s U.S. immunology field medical strategy and MSL teams. Oversee training, compliance, budgets, and alignment with clinical programs.

Ашу
General Dynamics Information Technology

Senior AI Engineer and Architect

General Dynamics Information Technology

Lead AI, machine learning, and large language model architecture for General Dynamics Information Technology’s government, defense, and intelligence missions. Take solutions from proof of concept to production across complex operational settings.

Ашу
Lyra Health

Vice President of Global Accounting at Lyra Health

Lyra Health

Lead Lyra Health’s global accounting organization as it prepares for public-company reporting. Oversee financial reporting, SOX controls, treasury, automation, and accounting transformation.

Ашу