LogoFresh Jobs Ahead
Propelus
Propelus
201 – 500 Қызметкерлер
Денсаулық сақтауКонсалтингЛогистика
Propelus develops compliance and professional management solutions for the healthcare sector. Its brands—CE Broker, EverCheck, and Immuware—support professionals, employers, regulators, educators, and partners with continuing education, primary source verification, and tools for managing professional credentials. The company says its platform serves more than five million professionals and organizations. Propelus brings these products together to simplify compliance workflows and support career development.
LinkedIn
Компаниядағы жұмыс орындары

Customer Success Manager at Propelus, US Remote

Lead and develop a customer success team while overseeing enterprise accounts, retention, and expansion at Propelus, a healthcare workforce compliance technology company. Use customer data and cross-functional planning to improve outcomes and reduce churn.

USАмерика Құрама Штаттары
90 000 $ – 100 000 $ / жыл
ҚашықтанТолық жұмыс күніОрта деңгейАға маманҚажетті Тіл: ағылшын тіліКлиенттер табысы жөніндегі менеджерКлиенттердің табысы

Сипаттама

  • Lead and develop a diverse team of customer success professionals.
  • Coach team members, provide training, and give performance feedback.
  • Improve team processes and ways of working.
  • Support CSMs with enterprise accounts and complex customer requests.
  • Advise on renewals, expansions, and upsells.
  • Partner with Sales and other teams to support retention and growth.
  • Build and put data-informed customer success strategies into practice.
  • Review customer data and account health trends to reduce churn.
  • Spot opportunities to improve products and services.
  • Work with Operations to design and test workflows.
  • Present team results and customer insights to Director-level leaders.
  • Develop and refine playbooks, best practices, and training materials.
  • Plan team resources, workloads, capacity, and utilization.
  • Report to the Senior Director of Customer Success.

Талаптар

  • At least five years of customer success experience, including work in a healthcare SaaS environment.
  • Experience taking operational ownership in a fast-changing environment and addressing conceptual and strategic challenges.
  • Experience working with enterprise accounts.
  • At least two years managing customer success professionals in a SaaS environment.
  • Strong knowledge of SaaS and healthcare environments.
  • Understanding of the industry and the population served.
  • Strong analytical skills and familiarity with customer success best practices.
  • Presentation skills, including reporting on data and leading external executive business reviews (EBRs).
  • Ability to work effectively in a fast-paced, changing, remote environment.
  • A record of improving customer retention, growth, and advocacy.
  • Strong understanding of the customer lifecycle and customer success principles, methods, and best practices.
  • Strategic experience guiding both teams and accounts.
  • Excellent communication and interpersonal skills.
  • Proficiency with customer success platforms and CRM systems.
  • Gainsight experience preferred.
  • A bachelor's degree in business administration, marketing, or a related field preferred.
  • Must be legally authorized to work in the United States; visa sponsorship is unavailable.

Артықшылықтар

  • Health insurance with up to 100% of employee medical premiums covered.
  • HSA, FSA, medical, dental, and vision coverage.
  • Dental and vision options with 100% of employee premiums covered.
  • Paid time off: 20 days for 0–4 years of service, 25 days for 5–9 years, and 30 days for 10 or more years.
  • 14 paid holidays for US-based teams.
  • One floating holiday.
  • One paid birthday holiday during the employee's birth month.
  • 16 hours of paid volunteer time off.
  • Additional leave options.
  • 401(k) plan with company matching.
  • Financial planning education and resources.
  • Lifestyle Spending Account for wellness, work-from-home equipment, and other eligible expenses.
  • Employee Assistance Program offering round-the-clock counseling and legal, financial, and care referral support.
  • Carrot Fertility & Hormonal Support.
  • Beyond Med discounted elective care plan.
  • Spot Pet Insurance.
  • Remote-first, globally distributed work environment.
  • Work anniversary trips at 10 and 20 years.
  • Professional development allowance.

Ұқсас жұмыс орындары

BrightView

Behavioral Health Supervisor and Center Director

BrightView
1 001 – 5 000 Қызметкерлер
H1B визасының демеушісіДенсаулық сақтауКоммерциялық емесМедициналық сақтандыру
USАмерика Құрама ШтаттарыNCСолтүстік КаролинаКеңседеТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліДиректор

Lead addiction treatment operations and multidisciplinary teams at BrightView’s Asheboro clinic. Oversee patient experience, compliance, staffing, and community partnerships.

Ашу
Novartis

Vice President, Hire & Move Journey Head at Novartis

Novartis
H1B визасының демеушісіДенсаулық сақтауКонсалтингӨндіріс
USАмерика Құрама Штаттары
236 600 $ – 439 400 $ / жыл
АраласТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліВице-президент

Leads Novartis’s global Hire & Move products across talent acquisition, onboarding and mobility. Shapes AI-enabled employee journeys, portfolio governance and measurable workforce outcomes.

Ашу
Pan-American Life Insurance Group

Remote Regional Sales Vice President, Group Benefits

Pan-American Life Insurance Group
1 001 – 5 000 Қызметкерлер
Денсаулық сақтауКонсалтингМаркетинг
USАмерика Құрама ШтаттарыҚашықтанТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліҚажетті Тіл: испан тіліВице-президент

Lead regional sales growth for PALIG’s life, accident, and health insurance business through U.S. distribution partners. Develop broker relationships, marketing plans, and employer-group sales.

Ашу
ERM

Health and Safety Culture Consulting Director (Human Performance) — Milan, Hybrid

ERM
5 001 – 10 000 Қызметкерлер
H1B визасының демеушісіДенсаулық сақтауЛогистикаӨндіріс
ITИталияАраласТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліҚажетті Тіл: итальян тіліДиректор

Lead ERM’s health and safety culture transformation work for clients across Southern Europe. The role covers assessments, executive training, coaching, and human performance programs.

Ашу
Tutera Senior Living and Health Care

Activities Director – Derby, Kansas

Tutera Senior Living and Health Care
1 001 – 5 000 Қызметкерлер
Азық-түлік және сусындарҚонақжайлылықЛогистика
USАмерика Құрама ШтаттарыKSКанзасКеңседеТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліДиректор

Plan social, recreational, and therapeutic programs for residents at Westview of Derby Rehabilitation and Health Care Center. Align activities with the care plans and interests of older adults.

Ашу
Unisys

Senior Director of Digital Workplace and Service Desk Delivery

Unisys
H1B визасының демеушісіЖасанды интеллектКонсалтингЛогистика
USАмерика Құрама ШтаттарыPAПенсильванияҚашықтанТолық жұмыс күніАға маманҚажетті Тіл: ағылшын тіліДиректор
ITSM

Lead global digital workplace and service desk delivery for a restaurant enterprise, advancing operational transformation and customer outcomes. Oversee service quality, financial performance, and AI-enabled support.

Ашу
Pfizer

Senior Business Engagement Lead, Director – Specialty Patient Services

Pfizer
H1B визасының демеушісіКонсалтингМаркетингФармацевтикалық өнімдер
USАмерика Құрама ШтаттарыNYНью-ЙоркPAПенсильвания
162 900 $ – 271 500 $ / жыл
АраласТолық жұмыс күніАға маманҚажетті Тіл: ағылшын тіліДиректор

Lead Pfizer’s technology partnership for Specialty Patient Services, overseeing AI, data, and commercial platforms. Guide roadmaps, delivery governance, budgets, operations, and business adoption.

Ашу
LogicGate

Senior Backend Software Engineer

LogicGate
51 – 200 Қызметкерлер
H1B визасының демеушісіКәсіпорынҚауіпсіздікСәйкестік
USАмерика Құрама Штаттары
125 000 $ – 165 000 $ / жыл
АраласТолық жұмыс күніАға маманҚажетті Тіл: ағылшын тіліБағдарламалық жасақтама инженеріБэкенд инженері
AWSJavaKotlinNeo4jPostgresRabbitMQRedisSpringSpring BootБұлтҮлестірілген жүйелер

Design Java and Kotlin APIs and distributed services for LogicGate’s AI-powered enterprise GRC platform. Help scale its multi-tenant architecture for reliable performance.

Ашу
Fiserv

Director of Information Technology, Manufacturing Systems

Fiserv
H1B визасының демеушісіКонсалтингЛогистикаМаркетинг
USАмерика Құрама ШтаттарыMOМиссуриNEНебраскаTXТехасКеңседеТолық жұмыс күніЖетекшіҚажетті Тіл: ағылшын тіліДиректор
ERPOracle

Lead manufacturing applications and processing platforms at Fiserv, a global fintech and payments company. Set direction for reliability, automation, planning, and operational performance.

Ашу