Fiserv жеке тұлғаларға, бизнеске, қаржы ұйымдарына, кредиттік серіктестіктерге, кәсіпорындарға және мемлекеттік сектор ұйымдарына арналған қаржылық қызметтер технологияларын әзірлейді. Оның өнімдері цифрлық банкингті, төлемдерді өңдеуді, сауданы және біріктірілген төлем мүмкіндіктерін қолдайды. Бұл шешімдер финтех және бағдарламалық жасақтама жеткізушілеріне қаржылық қызметтерді ұсынуға және олардан табыс табуға көмектеседі. Компания корпоративтік жауапкершілік бастамалары арқылы шағын және әртүрлі қауымдастықтарға тиесілі кәсіпорындармен де жұмыс істейді.
Director of Information Technology, Manufacturing Systems
Lead manufacturing applications and processing platforms at Fiserv, a global fintech and payments company. Set direction for reliability, automation, planning, and operational performance.
Сипаттама
- Lead and develop teams responsible for manufacturing processing tools and platforms
- Set the strategy, roadmap, and performance goals for applications that support manufacturing operations
- Work with manufacturing operations leaders to identify technology improvements
- Keep manufacturing processing systems reliable, scalable, secure, and well-supported
- Advance application enhancements, process automation, and workflow improvements
- Set priorities for enhancements, defects, support needs, and modernization work
- Turn business needs into priorities, delivery plans, and sustainable solutions
- Oversee the design, development, implementation, support, and ongoing improvement of manufacturing processing applications
- Set and track KPIs for application stability, operational efficiency, processing accuracy, inventory integrity, planning effectiveness, and team execution
- Coordinate with engineering, infrastructure, information security, ERP, and business teams
- Help manage incidents, escalations, root cause analysis, and recovery planning
- Use data, reports, and operational insights to guide decisions and capacity planning
- Build working relationships with stakeholders across facilities and corporate functions
Талаптар
- At least 8 years of experience in technology leadership, application delivery, manufacturing systems, operations technology, or a related field
- Background leading and developing teams responsible for business-critical applications in manufacturing, production, operations, or another high-availability environment
- Experience managing application portfolios and guiding strategy, delivery, support, and continuous improvement for operationally critical systems
- Ability to work with operations leaders and turn business needs into scalable technology solutions
- Experience with ERP, manufacturing planning, scheduling, workflow management, inventory control, reporting, operational planning, or automation systems
- Understanding of application lifecycle management, production support, issue resolution, and change management
- Experience with enterprise technologies and platforms that support high-volume operational processing
- Strong leadership, communication, and organizational skills
- Ability to use metrics and insights to guide decisions and achieve measurable business outcomes
- Experience in manufacturing processing, production operations, print and mail, or transaction-intensive operational environments
- Experience with ERP platforms, manufacturing systems, and integrated operational technologies
- Familiarity with Oracle RAC, database technologies, and highly available environments
- Familiarity with workflow automation, production monitoring, reporting, capacity planning, and manufacturing planning tools
- Experience with application modernization, platform simplification, or legacy system transformation
- Knowledge of integrations across manufacturing, ERP, inventory, enterprise, and reporting platforms
- Understanding of operational controls, resiliency planning, and incident management practices
Артықшылықтар
- Equal opportunity employer
- Reasonable accommodations are available for applicants with disabilities
- Protection from discrimination based on legally protected categories