EF Education First Teachers
EF Education First Teachers
1 001 – 5 000 Қызметкерлер
B2BБілім беру
EF Education First Teachers бүкіл әлемдегі тіл мұғалімдерін ағылшын және басқа тілдерді оқытуға арналған практикалық ресурстармен қолдайды. EF Education First құрамындағы бұл бөлім EF Teacher Zone сияқты платформалар арқылы оқу бағдарламаларының материалдарын, сабақ жоспарларын, сыныпта қолданылатын құралдарды, цифрлық және баспа ресурстарын, сондай-ақ мұғалімдерге арналған онлайн оқытуды ұсынады. Оның жұмысы жеке мұғалімдерге, мектептерге және тілдік мекемелерге бағытталған, ал команда білім беру және B2B салаларында қызмет етеді.

Customer Service Associate (Hybrid, Mexico)

Support EF English Live learners through phone, email, and chat while resolving account, payment, and platform questions. Help improve customer retention and satisfaction through timely, effective service.

Сипаттама

  • Serve customers through phone, email, and chat.
  • Resolve questions and provide guidance on services, accounts, and the platform.
  • Follow up promptly on customer requests and cases.
  • Document information and records from each interaction.
  • Identify ways to improve the customer experience.
  • Negotiate agreements and solution alternatives when needed.
  • Work with internal teams to resolve issues and requests.
  • Meet the team’s established goals and performance metrics.

Талаптар

  • At least one year of experience in Customer Success, customer service, support, retention, sales, collections, or a related field.
  • Strong verbal and written communication skills.
  • Effective problem-solving ability.
  • Negotiation and objection-handling skills.
  • Customer- and results-oriented approach.
  • Strong organization and attention to detail.
  • Ability to work in a hybrid environment.
  • Basic English proficiency is preferred.
  • Experience in education, digital platforms, or subscription services is preferred.
  • Experience providing multichannel customer support is preferred.
  • Experience working with performance metrics and key indicators is preferred.

Артықшылықтар

  • The posting does not specify benefits or additional compensation.

Ұқсас жұмыс орындары

Sony Semicon (IL)

Senior RFIC Designer, CMOS RF and Analog

Sony Semicon (IL)

Designs CMOS RF and analog blocks for cellular IoT chipsets, guiding work from transistor-level concepts through silicon validation and production ramp-up.

Ашу
AKQA

Senior Freelance Designer, Digital Campaigns

AKQA

Create digital campaign concepts and polished assets for a credit card launch at AKQA/WPP, serving financial brand clients. Work across formats and channels, from early ideas through final production.

Ашу
AstraZeneca

Senior Digital Business Process and Product Lead

AstraZeneca

Lead digital products and regulated business systems supporting AstraZeneca’s cell therapy operations. Shape process roadmaps, integrations, analytics, compliance, and cross-functional delivery.

Ашу
Jamestown

Director of Event Programming and Operations

Jamestown
501 – 1 000 Қызметкерлер
ҚонақжайлылықҚұрылысМаркетинг

Lead event programming, sales accountability, financial performance, and operations at Jamestown’s One Times Square destination. Oversee event delivery, staff, safety, and client activation resources.

Ашу
CuspAI

Senior Events Lead at CuspAI

CuspAI
11 – 50 Қызметкерлер
B2BҒылымЖасанды интеллект

Lead CuspAI’s global events program for AI-powered materials discovery, spanning Foundry events, international roadshows and conferences. Shape partner and customer experiences while building a repeatable events function.

Ашу
CACI International Inc

CrossBeam Product Director

CACI International Inc

Lead CACI’s CrossBeam optical communications portfolio, overseeing production and product growth. Drive new business capture and team performance across aerospace and defense.

Ашу
Sikla GmbH

Customer and Sales Support Specialist

Sikla GmbH
501 – 1 000 Қызметкерлер
КонсалтингЛогистикаӨндіріс

Support Sikla UK’s technical modular support systems business in Milton Keynes, handling customer and sales enquiries from quotation through delivery. Coordinate orders, documentation, logistics, and ERP administration with customers and internal teams.

Ашу
Newstel Worldwide

Part-Time Danish-Speaking Customer Service Agent (Portugal, Remote)

Newstel Worldwide

Provide remote customer support in Danish for Newstel’s multilingual BPO customers while meeting service and quality targets. This part-time role covers email, chat and phone enquiries from Portugal.

Ашу
Frühlingszwiebel

Customer Support and E-Commerce Operations Specialist

Frühlingszwiebel

Support customers and coordinate e-commerce operations for Frühlingszwiebel, a healthy nutrition startup. The role spans Shopify workflows, fulfillment, and operational projects.

Ашу