Dodge Construction Network
Dodge Construction Network
501 – 1 000 Қызметкерлер
КонсалтингҚұрылысЛогистика
Dodge Construction Network мердігерлерге, сәулетшілерге, инженерлерге, өндірушілерге және жеткізушілерге құрылыс нарығы туралы талдамалық ақпарат пен цифрлық құралдар ұсынады. Компанияның SaaS платформалары жобалар каталогтарын, жоспарлар мен техникалық сипаттамаларды, өнімдер мен өндірушілер туралы ақпаратты, BIM нысандарын, тексерілген RFP және RFQ ұсыныстарын, болжамдарды, талдауларды және консалтинг қызметтерін біріктіреді. Компания бизнеске мүмкіндіктерді анықтауға, өтінімдерді басқаруға және коммерциялық әрі тұрғын үй құрылысы нарықтарындағы шешім қабылдайтын тұлғалармен байланыс орнатуға көмектеседі.

Customer Engagement Manager - Dodge Construction Network - Remote

Guide Dodge Construction Network’s small and midsize construction customers in adopting SaaS products. Strengthen retention through proactive outreach, customer training, actionable insights, and engagement metrics.

Сипаттама

  • Cultivate productive relationships with both new and existing clients
  • Assess customer needs, provide support, identify risks and expansion opportunities, and promote satisfaction
  • Deliver engagement initiatives across the customer lifecycle through targeted outbound communication, health indicators, and support tools
  • Conduct product demonstrations and training, while helping customers create or update profiles and saved searches
  • Meet retention-focused KPIs covering contact rates, churn, renewals, and retention ratios
  • Document account interactions according to standard operating procedures in CRM and related systems
  • Enable and support SMB customers, primarily subcontractors, general contractors, architects, and engineers
  • Apply customer data, insights, and conversations to increase product adoption and develop lasting partnerships
  • Report to the Manager, Customer Success

Талаптар

  • Applicants must reside within the continental United States
  • Must be authorized to work in the United States without requiring current or future employment visa sponsorship
  • A background check is required following a conditional offer
  • At least two years of experience in SaaS sales, account management, or customer support
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Capacity to learn and apply SaaS products quickly
  • Basic construction-industry knowledge or the ability to develop it quickly
  • Demonstrated integrity and accountability for results
  • Strong written and verbal communication abilities
  • Relationship-oriented, customer-first approach
  • Ability to coach customers on best practices and diagnose pain points with practical solutions
  • Empathetic approach centered on small-business growth and customer success
  • SaaS industry experience is preferred
  • Experience with CRM or order management platforms is preferred
  • English and Spanish bilingual ability is preferred

Артықшылықтар

  • Uncapped variable bonus opportunity
  • Comprehensive benefits package
  • Uncapped commission plans or an annual discretionary performance bonus, where applicable
  • Remote home-office position
  • Less than 10% travel, including occasional go-to-market or team meetings
  • Reasonable accommodation and assistance with the online application are available
  • Equal employment opportunity commitment

Ұқсас жұмыс орындары

MÜNZING

Sales Manager, Midwest Industrial Fluids

MÜNZING

Sell specialty chemical additives for industrial fluids and automotive applications while managing Midwest customers, distributors, territory growth, and technical sales projects.

Ашу
MÜNZING

MÜNZING Mid-Atlantic Sales Manager, Specialty Chemicals

MÜNZING

Lead territory sales for MÜNZING’s specialty chemical additives across the Mid-Atlantic, using technical project selling to develop customer relationships and close business. Manage a $3–5 million territory and build $1–2 million in near-term business potential across coatings, adhesives, inks, and construction markets.

Ашу
ERM

Asbestos Specialist Consultant

ERM

Support ERM’s sustainability consulting work through asbestos sampling, site safety, and compliance. Manage asbestos projects at industrial and construction sites across Southern California.

Ашу
IKA

Benelux Account Executive – Laboratory Instruments

IKA
11 – 50 Қызметкерлер

Grow IKA’s customer base for laboratory and analytical instruments across the Benelux region. The role combines consultative sales, product demonstrations, and customer relationship management.

Ашу
Asteria Group

Sales Manager – Labels

Asteria Group

Lead customer acquisition and account management for innovative label manufacturing at ERO-ETIKETT, supporting international sales through prospecting, customer care and sales analysis.

Ашу
Proofpoint

Mid-Market Named Account Manager, Cybersecurity — Proofpoint

Proofpoint

Sell Proofpoint’s cybersecurity platform to mid-market accounts in Washington or Oregon. The role covers account management, partner sales, prospecting, and complex multi-year solutions.

Ашу
AKA FOODS

Account Executive, B2B SaaS Sales

AKA FOODS

Own end-to-end B2B SaaS sales for AKA Foods’ sustainable Food AI platform, from prospecting through close. Develop enterprise opportunities and win complex deals across the global food industry.

Ашу
QMH Consulting GmbH

Senior Business Development and Key Account Manager

QMH Consulting GmbH

Grow QMH Consulting’s quality management services through key account leadership and business development. Manage OEM relationships, CRM-based sales processes, and new engineering services opportunities.

Ашу
EXL

Senior Account Manager, Automotive & Manufacturing (Hybrid, Detroit)

EXL

Grow EXL’s automotive and manufacturing accounts through executive partnerships and consultative sales. Connect client priorities with analytics, AI, and digital transformation solutions.

Ашу
ERM

Asbestos Specialist Consultant

ERM

Conduct asbestos sampling and safety oversight for ERM projects in California, supporting industrial, demolition, remediation, and contaminated site work.

Ашу