BBVA
BBVA
BBVA — адамдар мен компаниялардың қаржысын басқару тәсілдерін жаңғыртуға бағытталған жаһандық банк және қаржылық қызметтер тобы. Оның қызметі корпоративтік және инвестициялық банкингті, финтехті және цифрлық банкингті қамтиды. BBVA технологияға негізделген қаржылық шешімдер арқылы 71,5 миллион клиентке қызмет көрсетеді. 121 000-нан астам қызметкері бар BBVA банк ісі, консалтинг және маркетинг салаларындағы тәжірибені инновацияға, цифрлық трансформацияға және кәсіби шеберлікке бағытталған ынтымақтастық ортасында біріктіреді.

Client Service Analyst, Corporate Banking

Coordinate corporate client onboarding and lifecycle requests across BBVA’s global banking business. Manage KYC documentation, stakeholder follow-ups and operational case progress.

Сипаттама

  • Coordinate daily onboarding and client lifecycle support for corporate clients across Corporate Coverage, Global Markets and Global Transaction Banking.
  • Identify requirements for new products and business activities, then direct requests to the appropriate teams.
  • Manage assigned onboarding and lifecycle requests from intake through completion.
  • Check requests and supporting information for accuracy and completeness, and follow up on missing items.
  • Act as the operational contact for assigned corporate client onboarding cases.
  • Coordinate documents, address operational questions and communicate with internal stakeholders.
  • Support onboarding cases in partnership with Global Bankers, clients and internal teams.
  • Work with KYC/AML, Legal, Compliance, Risk, Operations, Tax, technology and registration teams.
  • Track case progress, follow up on delays or missing inputs, and escalate blockers and complex issues.
  • Advise business teams on submission requirements and address rejections or rework caused by incomplete or inaccurate data.
  • Follow up on required registrations in relevant operational systems.
  • Keep case records accurate, monitor turnaround times and share status updates.
  • Assist with KPI reporting and identify recurring operational issues.
  • Recommend ways to improve turnaround times and the client onboarding experience.
  • Follow global Client Service standards and help maintain procedures and training materials.
  • Process requests under internal policies, procedures and applicable regulations, escalating control concerns.

Талаптар

  • Experience or exposure to client onboarding, lifecycle management, KYC coordination, account opening or similar operations, preferably in corporate or investment banking.
  • Strong organization and attention to detail, with the ability to follow processes and manage assigned work independently.
  • Understanding of onboarding workflows and how Coverage, Global Markets, Global Transaction Banking, Compliance, Legal, KYC/AML, Risk and Operations work together.
  • Experience working with corporate clients, bankers or internal specialist teams is an advantage.
  • Ability to manage several requests at once, set priorities, follow up consistently and keep accurate records.
  • Basic knowledge of KYC, AML and sanctions; familiarity with other relevant regulations is a plus.
  • Strong coordination, problem-solving, stakeholder communication and escalation skills.
  • Comfort with workflow tools, reporting dashboards, Microsoft Office and Google Workspace.
  • Fluent English required; Spanish is a plus.
  • Clear, professional written and verbal communication.
  • Strong client-service focus, reliability and ownership.
  • Proactive, solutions-focused approach.
  • Interest in continuous improvement and willingness to learn new onboarding processes and tools.
  • Ability to work under pressure, balance competing priorities and see actions through to completion.
  • Collaborative approach and comfort working across functions, products and regions.
  • Professional, responsive and detail-oriented.
  • Must be eligible to work for BBVA in the U.S.; visa sponsorship is not available.

Артықшылықтар

  • Generous employee benefits package.
  • Discretionary bonus.

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