Resolv Global
Resolv Global
Resolv Global — бизнеске клиенттерге қызмет көрсету, техникалық қолдау және бэк-офис операцияларын ауқымды түрде жүзеге асыруға көмектесетін BPO және кадрлық қызмет көрсету компаниясы. Оның көптілді командалары алты қызмет көрсету орталығы мен қашықтан жұмыс істейтін орындарда қызмет атқарып, 18-ден астам тілді қолдайды және гибридті, үйден жұмыс істеу және тәулік бойы қызмет көрсету үлгілерін ұсынады. Компания жұмыс күші саласындағы тәжірибесін технологиямен ұштастырып, Fortune 500 ұйымдарын қоса алғанда, корпоративтік клиенттерге халықаралық нарықтардағы тұтынушыларға қызмет көрсетуге көмектеседі.

Bilingual Customer Service Representative — Mexico Remote

Support US-based customer service operations remotely from Mexico, handling customer interactions in English. The role requires call center experience and the ability to work across multiple systems.

Сипаттама

  • Assist expanding US-based customer support operations
  • Manage inbound and/or outbound customer interactions
  • Use multiple systems efficiently
  • Work in a fast-paced, structured remote customer service setting
  • Complete all required steps in the hiring process
  • Complete a background check if shortlisted and required

Талаптар

  • Bring prior US BPO or call center experience
  • Communicate fluently in spoken and written English
  • Demonstrate strong customer service and communication abilities
  • Have experience managing inbound and/or outbound customer interactions
  • Multitask and work efficiently across multiple systems
  • Be professional, reliable, and detail-oriented
  • Work comfortably in a structured remote setting
  • Use a Windows 11 PC; Macs are not supported
  • Have a computer with 16 GB of RAM
  • Have dual monitors
  • Have a webcam and headset
  • Use an i5 processor or higher
  • Have fibre internet with a wired Ethernet connection
  • Have a backup power solution
  • Use Microsoft Teams and Office 365
  • Submit a resume in English
  • Pass an applicable background check if required
  • Complete every stage of the hiring process

Артықшылықтар

  • Receive payment weekly in arrears
  • Receive full pay for training
  • Work fully remotely from home
  • Work as an independent contractor

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