Resolv Global
Resolv Global
Resolv Global bizneslarga mijozlarga xizmat ko‘rsatish, texnik yordam va back-ofis operatsiyalarini keng ko‘lamda amalga oshirishga yordam beruvchi BPO va xodimlar bilan ta’minlash kompaniyasidir. Uning ko‘p tilli jamoalari oltita xizmat ko‘rsatish markazi va masofaviy ish joylarida faoliyat yuritib, 18 dan ortiq tilni qo‘llab-quvvatlaydi hamda gibrid, uydan ishlash va 24/7 xizmat modellarini taqdim etadi. Kompaniya ishchi kuchi sohasidagi tajribasini texnologiya bilan birlashtirib, Fortune 500 tashkilotlarini ham o‘z ichiga olgan korporativ mijozlarga xalqaro bozorlardagi mijozlarga xizmat ko‘rsatishda yordam beradi.

Bilingual Customer Service Representative — Mexico Remote

Support US-based customer service operations remotely from Mexico, handling customer interactions in English. The role requires call center experience and the ability to work across multiple systems.

Tavsif

  • Assist expanding US-based customer support operations
  • Manage inbound and/or outbound customer interactions
  • Use multiple systems efficiently
  • Work in a fast-paced, structured remote customer service setting
  • Complete all required steps in the hiring process
  • Complete a background check if shortlisted and required

Talablar

  • Bring prior US BPO or call center experience
  • Communicate fluently in spoken and written English
  • Demonstrate strong customer service and communication abilities
  • Have experience managing inbound and/or outbound customer interactions
  • Multitask and work efficiently across multiple systems
  • Be professional, reliable, and detail-oriented
  • Work comfortably in a structured remote setting
  • Use a Windows 11 PC; Macs are not supported
  • Have a computer with 16 GB of RAM
  • Have dual monitors
  • Have a webcam and headset
  • Use an i5 processor or higher
  • Have fibre internet with a wired Ethernet connection
  • Have a backup power solution
  • Use Microsoft Teams and Office 365
  • Submit a resume in English
  • Pass an applicable background check if required
  • Complete every stage of the hiring process

Imtiyozlar

  • Receive payment weekly in arrears
  • Receive full pay for training
  • Work fully remotely from home
  • Work as an independent contractor

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