Internal Account Manager
SAEE International GmbH
Acquire and support customers for a sales company serving the DACH region. Present solutions, build professional networks, and strengthen market presence in a worldwide remote role.
Open
Solace develops event-driven architecture technology that helps organizations connect applications, devices, and users in real time. Its PubSub+ platform supports event streaming, microservices integration, and data-flow management across hybrid and multicloud environments. Through PubSub+ Event Mesh, Solace enables information to move reliably between distributed systems, helping businesses in sectors such as financial services, manufacturing, logistics, and telecommunications build more responsive applications and streamline integration.
Technical Support Engineer in Singapore (Hybrid)
Provide technical support to Singapore customers using Solace’s event-driven architecture. Resolve incidents, strengthen automation, and support reliable integration infrastructure and agentic AI capabilities.
Description
- Deliver a high-quality customer experience across every interaction
- Increase production efficiency while reducing operational errors
- Advance infrastructure tooling, observability, and automation
- Support Solace Agent Mesh and agentic AI functions, including autonomous decisions, multi-agent coordination, and intelligent automation
- Manage incidents from identification through resolution
- Process service requests and customer provisioning activities
- Partner with regional teams and external partners within a global support organization
- Join the on-call rotation and deliver 12x7 after-hours support
- Create scalable deployment approaches using automation, tooling, and sound engineering practices
- Apply AI/ML analytics, NLP, and predictive analytics when relevant to improve service delivery and anticipate customer needs
Requirements
- Must have legal authorization to work in Singapore; visa sponsorship is not available
- Bring 5–10+ years of experience in software development, technical support, QA, or a comparable technical position
- Demonstrate strong TCP networking knowledge and practical troubleshooting ability
- Have proven Unix/Linux systems administration experience
- Program in at least one of Java, C, or .NET
- Communicate exceptionally well in written and spoken English
- Show a strong commitment to quality and customer service
- Take initiative and work effectively in a dynamic, fast-paced environment
- Be available for approximately one week of 12x7 after-hours telephone support each month
- Maintain emotional intelligence and a calm, empathetic, solution-oriented approach under pressure
- Use a proactive, data-informed approach to problem-solving
- Collaborate effectively with colleagues across a globally distributed team
- Experience with JMS, MQTT, AMQP, REST, Kafka, IBM MQ, EMS, WebLogic, JBoss, WebSphere, Dell Boomi, TIBCO BusinessWorks, MuleSoft Anypoint Platform, VMware Tanzu, ESXi, Docker, Podman, Kubernetes, OpenShift, AWS, GCP, Azure, LDAP, Kerberos, OAuth, SSL client certificate authentication, AI/ML analytics, NLP tools, or predictive analytics is desirable
Benefits
- Flexible hybrid-first working arrangement
- Access to training and professional development opportunities
- Inclusive environment that empowers employees
- Culture guided by clear values
- Opportunity to support a world-class customer base
- Social events and an enjoyable workplace culture
- Fair, inclusive, and transparent hiring process
- Accommodations available throughout the recruitment process
Related Jobs
Remote Business Development Manager, Australia — Mortgage Lending
Bridgit
Grow Bridgit’s mortgage broker network by building partnerships and advising on loan structures. Drive settlements and sales performance for an Australian fintech lender.
Open
Business Development Manager, Mortgage Lending
BridgitGrow Bridgit’s mortgage broker network for its digital home-equity lending platform. Manage broker and aggregator partnerships, advise on loan scenarios, and deliver sales targets.
Open
Business Developer, CIO Office and IT Asset Management
Sandvik
Advance transformation and strategy execution in Sandvik’s CIO Office. Lead IT Asset and Configuration Management across its manufacturing organization.
Open
Treasury Key Account Manager
AgicapManage and grow strategic customer relationships for Agicap’s cash flow, treasury and payments platform. The role focuses on renewals, account expansion and demonstrating value to finance leaders.
Open
Business Development Executive, Africa (Durban, On-site)
HFM
Grow HFM’s multi-asset brokerage across Africa through seminars, affiliate partnerships, and regional business development. The role also supports educational centers and regional strategy.
Open
Business Development Executive, Africa Region
HFMGrow HFM’s multi-asset brokerage business across Africa through seminars, affiliate partnerships, regional training, and strategy execution.
Open
Business Development Executive – HFM
HFMGrow HFM’s multi-asset brokerage across West Africa by finding market opportunities, managing regional partnerships, and carrying out growth plans.
Open
Account Coordinator – OPENLANE
OPENLANE
United States$19 – $20 / hour
RemoteFull-timeJuniorNo degree requiredEnglish RequiredAccount ManagerSalesSupport customer accounts and inquiries for OPENLANE’s digital used-vehicle marketplace. Process PAR queue accounts, contact customers and vendors, and coordinate service across teams.
Open
Senior IT Infrastructure Architect
ALTEN
Shape, modernize, and secure hybrid infrastructure for ALTEN’s engineering and technology consulting clients. Lead initiatives across data centers, cloud platforms, automation, and business continuity.
Open