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Topaz
Topaz
501 – 1,000 Employees
H1B Visa SponsorEnterpriseFintechSaaS
Topaz is a fintech and enterprise software company within the Stefanini Group, developing a cloud-native platform for digital banking and financial services. Its modular technology covers core banking, payments, fraud and anti-money-laundering prevention, omnichannel customer experiences, open banking, and investment and treasury operations. The platform serves banks, microfinance institutions, cooperatives, fintechs, and other enterprises across 25 countries, with a SaaS-style ecosystem focused on scalable, secure, and configurable deployments.
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Senior Business Executive in São Paulo (Hybrid)

Senior business executive role at Topaz, managing client accounts, sales growth, and technology projects for a global financial-solutions platform. Based in São Paulo with a hybrid work arrangement.

BRBrazilHybridFull-timeSeniorEnglish RequiredSpanish RequiredPortuguese RequiredExecutive

Description

  • Represent the company and its products positively with employees, clients, and prospective customers
  • Create sales and expansion strategies for the assigned client portfolio
  • Build client retention, relationship management, stakeholder mapping, and risk mitigation plans
  • Hold regular client meetings or visits and maintain accurate CRM records
  • Lead tactical, operational, and executive client meetings while aligning institutional, operational, and commercial priorities
  • Oversee client tickets and requests, tracking priorities through resolution
  • Support clients according to established operational procedures and service standards
  • Coordinate technical delivery plans and engage internal and client-side teams
  • Enter leads and commercial data into company systems and tracking tools
  • Coordinate client deadlines, calendars, reports, activities, meetings, and information with a results-focused approach
  • Recommend actions based on client requirements, feedback, and performance metrics
  • Lead small projects when required

Requirements

  • Adaptable and comfortable responding to changing priorities
  • Focused on achieving measurable results
  • Takes ownership and follows through on responsibilities
  • Acts with integrity in client and business relationships
  • Proactive in identifying needs and taking action
  • Able to analyze and resolve complex problems
  • Preferred bachelor's degree in Economics, Business Administration, Communications, Engineering, Computer Science, or a related discipline
  • Advanced proficiency in English and Spanish
  • Background in account management and client relationship management
  • Experience with the complete sales cycle, including pipeline management, forecasting, targets, reporting, and contracts
  • Preferred experience in a technical IT project role, such as Product Analyst, Systems Analyst, Developer, Project Lead, or a comparable position
  • Experience working in organizations or projects using IT service management and governance frameworks such as ITIL or COBIT
  • Experience managing projects with PMI, Scrum, or Agile approaches
  • Experience in technology companies, especially software licensing businesses
  • Demonstrated ability to manage projects, support tickets, and client and stakeholder expectations
  • Experience coordinating and organizing teams, including schedules, expectations, risks, and outcomes, is an advantage

Benefits

  • Broad health insurance coverage options
  • Professional training and development programs
  • Opportunity to deepen expertise in financial-market technologies
  • Practical challenges involving knowledge application and contributions to a solutions ecosystem
  • Hybrid working arrangement
  • Paid day off on your birthday
  • Autonomy to own responsibilities and lead your work

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