Topaz
Topaz
Topaz — Stefanini Group құрамындағы финтех және кәсіпорындарға арналған бағдарламалық жасақтама компаниясы. Компания цифрлық банкинг пен қаржылық қызметтерге арналған бұлтқа негізделген платформаны әзірлейді. Оның модульдік технологиялары негізгі банкингті, төлемдерді, алаяқтық пен ақшаны жылыстатудың алдын алуды, көпарналы клиенттік тәжірибені, ашық банкингті, инвестициялық және қазынашылық операцияларды қамтиды. Платформа 25 елдегі банктерге, микроқаржы ұйымдарына, кооперативтерге, финтех компанияларына және басқа да кәсіпорындарға қызмет көрсетеді. SaaS үлгісіндегі экожүйе масштабталатын, қауіпсіз әрі икемді түрде бапталатын шешімдерді ұсынуға бағытталған.

Senior Business Executive in São Paulo (Hybrid)

Senior business executive role at Topaz, managing client accounts, sales growth, and technology projects for a global financial-solutions platform. Based in São Paulo with a hybrid work arrangement.

Сипаттама

  • Represent the company and its products positively with employees, clients, and prospective customers
  • Create sales and expansion strategies for the assigned client portfolio
  • Build client retention, relationship management, stakeholder mapping, and risk mitigation plans
  • Hold regular client meetings or visits and maintain accurate CRM records
  • Lead tactical, operational, and executive client meetings while aligning institutional, operational, and commercial priorities
  • Oversee client tickets and requests, tracking priorities through resolution
  • Support clients according to established operational procedures and service standards
  • Coordinate technical delivery plans and engage internal and client-side teams
  • Enter leads and commercial data into company systems and tracking tools
  • Coordinate client deadlines, calendars, reports, activities, meetings, and information with a results-focused approach
  • Recommend actions based on client requirements, feedback, and performance metrics
  • Lead small projects when required

Талаптар

  • Adaptable and comfortable responding to changing priorities
  • Focused on achieving measurable results
  • Takes ownership and follows through on responsibilities
  • Acts with integrity in client and business relationships
  • Proactive in identifying needs and taking action
  • Able to analyze and resolve complex problems
  • Preferred bachelor's degree in Economics, Business Administration, Communications, Engineering, Computer Science, or a related discipline
  • Advanced proficiency in English and Spanish
  • Background in account management and client relationship management
  • Experience with the complete sales cycle, including pipeline management, forecasting, targets, reporting, and contracts
  • Preferred experience in a technical IT project role, such as Product Analyst, Systems Analyst, Developer, Project Lead, or a comparable position
  • Experience working in organizations or projects using IT service management and governance frameworks such as ITIL or COBIT
  • Experience managing projects with PMI, Scrum, or Agile approaches
  • Experience in technology companies, especially software licensing businesses
  • Demonstrated ability to manage projects, support tickets, and client and stakeholder expectations
  • Experience coordinating and organizing teams, including schedules, expectations, risks, and outcomes, is an advantage

Артықшылықтар

  • Broad health insurance coverage options
  • Professional training and development programs
  • Opportunity to deepen expertise in financial-market technologies
  • Practical challenges involving knowledge application and contributions to a solutions ecosystem
  • Hybrid working arrangement
  • Paid day off on your birthday
  • Autonomy to own responsibilities and lead your work

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