Business Development Director, UK Remote
Futurice
Lead new business and strategic account growth for Futurice, a data, AI, design and strategy consultancy. Drive complex UK deals, partnerships and client expansion.
Open
LevelUp - WordPress Technical Support & Outsourcing helps WordPress businesses manage the technical and customer-support work behind their products and websites. Founded in 2017, the company provides ongoing WordPress maintenance and technical support, one-off fixes, managed customer service for theme and plugin developers, and white-label support for design agencies.
LevelUp also helps businesses build offshore teams for WordPress support and development, giving them access to specialized talent while reducing the operational load of handling support in-house. The company is based in the UK and operates a support office in Manila, Philippines.
Revenue Reporting Data Analyst
Maintain SaaS ARR and MRR reporting for LevelUp, an outsourcing solutions agency. Build dashboards, reconcile financial systems, and support revenue transformation projects.
Description
- Track and report SaaS revenue, including new, upgraded, downgraded, expanded, and churned ARR and MRR.
- Create and maintain dashboards and reports in Looker Studio, Excel, and Google Sheets.
- Check data consistency across Salesforce, NetSuite, Stripe, and BigQuery, and investigate discrepancies.
- Verify upstream and downstream data feeds and analyze the root causes of reporting issues.
- Define metrics, refine data models, and develop automated reporting workflows for transformation projects.
- Support Finance and Revenue Operations with forecasts, scenario analysis, and customer retention and churn analytics.
- Work with Finance, Sales, Strategy, and Data Engineering to align metric definitions, reporting schedules, and data taxonomies.
- Turn complex financial data into practical recommendations for nontechnical leaders and stakeholders.
Requirements
- Bring 2–3 or more years of professional experience in revenue analytics, financial data analysis, business intelligence, or SaaS revenue reporting.
- Understand SaaS subscription models and metrics such as ARR, MRR, net and gross retention, churn, ARPU, LTV, and CAC.
- Write complex SQL queries proficiently.
- Have experience with data warehouses such as Google BigQuery.
- Use Excel and Google Sheets at an advanced level, including formulas, pivot tables, financial modeling, and scenario testing.
- Build, maintain, and troubleshoot dashboards in Looker, Looker Studio, or comparable BI tools.
- Validate and reconcile data across Salesforce, NetSuite, Stripe, and modern ETL/ELT pipelines.
- Have practical familiarity with Stripe billing settings and transaction structures.
- NetSuite ERP reporting experience is a strong advantage.
- Communicate professionally in written and spoken English.
- Knowledge of go-to-market strategies, customer lifecycle management, and enterprise financial planning is a plus.
Benefits
- Opportunity to move into a full-time position as projects grow.
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