LevelUp - WordPress Technical Support & Outsourcing
LevelUp - WordPress Technical Support & Outsourcing
51 – 200 Darbuotojai
KonsultavimasLogistikaRinkodara

„LevelUp - WordPress Technical Support & Outsourcing“ padeda „WordPress“ įmonėms valdyti techninį darbą ir klientų aptarnavimą, susijusius su jų produktais ir svetainėmis. 2017 m. įkurta įmonė teikia nuolatinę „WordPress“ priežiūrą ir techninę pagalbą, vienkartinius pataisymus, administruojamą klientų aptarnavimą temų ir įskiepių kūrėjams bei prekės ženklu nepažymėtą pagalbą dizaino agentūroms.

„LevelUp“ taip pat padeda įmonėms kurti nuotolines „WordPress“ pagalbos ir kūrimo komandas, suteikdama prieigą prie specializuotų talentų ir mažindama veiklos naštą, susijusią su pagalbos teikimu įmonės viduje. Įmonė įsikūrusi Jungtinėje Karalystėje ir turi pagalbos biurą Maniloje, Filipinuose.

Revenue Reporting Data Analyst

Maintain SaaS ARR and MRR reporting for LevelUp, an outsourcing solutions agency. Build dashboards, reconcile financial systems, and support revenue transformation projects.

Aprašymas

  • Track and report SaaS revenue, including new, upgraded, downgraded, expanded, and churned ARR and MRR.
  • Create and maintain dashboards and reports in Looker Studio, Excel, and Google Sheets.
  • Check data consistency across Salesforce, NetSuite, Stripe, and BigQuery, and investigate discrepancies.
  • Verify upstream and downstream data feeds and analyze the root causes of reporting issues.
  • Define metrics, refine data models, and develop automated reporting workflows for transformation projects.
  • Support Finance and Revenue Operations with forecasts, scenario analysis, and customer retention and churn analytics.
  • Work with Finance, Sales, Strategy, and Data Engineering to align metric definitions, reporting schedules, and data taxonomies.
  • Turn complex financial data into practical recommendations for nontechnical leaders and stakeholders.

Reikalavimai

  • Bring 2–3 or more years of professional experience in revenue analytics, financial data analysis, business intelligence, or SaaS revenue reporting.
  • Understand SaaS subscription models and metrics such as ARR, MRR, net and gross retention, churn, ARPU, LTV, and CAC.
  • Write complex SQL queries proficiently.
  • Have experience with data warehouses such as Google BigQuery.
  • Use Excel and Google Sheets at an advanced level, including formulas, pivot tables, financial modeling, and scenario testing.
  • Build, maintain, and troubleshoot dashboards in Looker, Looker Studio, or comparable BI tools.
  • Validate and reconcile data across Salesforce, NetSuite, Stripe, and modern ETL/ELT pipelines.
  • Have practical familiarity with Stripe billing settings and transaction structures.
  • NetSuite ERP reporting experience is a strong advantage.
  • Communicate professionally in written and spoken English.
  • Knowledge of go-to-market strategies, customer lifecycle management, and enterprise financial planning is a plus.

Privalumai

  • Opportunity to move into a full-time position as projects grow.

Susiję darbai

NYCM Insurance

Customer Experience Coaching Coordinator — NYCM Insurance (Hybrid, New York)

NYCM Insurance
501 – 1 000 Darbuotojai
DraudimasFinansai

Lead the design and improvement of customer interaction coaching programs at NYCM Insurance. Use coaching metrics and customer feedback to strengthen frontline performance and consistency.

Atidaryti
Luminor Group

Customer Service Project Coordinator

Luminor Group
1 001 – 5 000 Darbuotojai
BankininkystėFinansaiFintech

Coordinate service transformation and performance initiatives at Luminor, a bank operating across the Baltics. The role covers outsourced provider management, workforce planning, analytics, and service quality.

Atidaryti
Simpson Thacher & Bartlett LLP

Legal Talent Events Coordinator — Simpson Thacher, New York (Hybrid)

Simpson Thacher & Bartlett LLP

Coordinate recruiting, professional development, and employee engagement events for Simpson Thacher’s Legal Talent team. Oversee event planning, communications, vendors, and onsite logistics in a hybrid New York role.

Atidaryti
ExamWorks

Remote Clinical Quality Assurance Coordinator (RN, LPN, or LVN)

ExamWorks
5 001 – 10 000 Darbuotojai
KonsultavimasSveikatos priežiūraTeisė

Review peer review reports for MCMC, a healthcare utilization and quality review provider, to help ensure clinical accuracy, compliance, and complete documentation. This full-time remote role is open to licensed nurses in the United States.

Atidaryti
CrossCountry Consulting

Senior Recruitment Operations Coordinator

CrossCountry Consulting

Coordinate recruiting operations for CrossCountry Consulting’s advisory services, talent systems, and internship program. Manage recruiting data, interview logistics, coordinator processes, and executive candidate experiences.

Atidaryti