LevelUp - WordPress Technical Support & Outsourcing वर्डप्रेस व्यवसायों को उनके उत्पादों और वेबसाइटों से जुड़े तकनीकी तथा ग्राहक सहायता कार्यों को संभालने में मदद करती है। 2017 में स्थापित यह कंपनी निरंतर वर्डप्रेस रखरखाव और तकनीकी सहायता, एकमुश्त सुधार, थीम और प्लगइन डेवलपरों के लिए प्रबंधित ग्राहक सेवा तथा डिज़ाइन एजेंसियों के लिए व्हाइट-लेबल सहायता प्रदान करती है।
LevelUp व्यवसायों को वर्डप्रेस सहायता और विकास के लिए ऑफशोर टीम बनाने में भी मदद करती है। इससे उन्हें विशेषज्ञ प्रतिभाओं तक पहुंच मिलती है और इन-हाउस सहायता संचालन का बोझ कम होता है। कंपनी का मुख्यालय यूके में है और यह मनीला, फिलीपींस में एक सहायता कार्यालय संचालित करती है।
Revenue Reporting Data Analyst
Maintain SaaS ARR and MRR reporting for LevelUp, an outsourcing solutions agency. Build dashboards, reconcile financial systems, and support revenue transformation projects.
विवरण
- Track and report SaaS revenue, including new, upgraded, downgraded, expanded, and churned ARR and MRR.
- Create and maintain dashboards and reports in Looker Studio, Excel, and Google Sheets.
- Check data consistency across Salesforce, NetSuite, Stripe, and BigQuery, and investigate discrepancies.
- Verify upstream and downstream data feeds and analyze the root causes of reporting issues.
- Define metrics, refine data models, and develop automated reporting workflows for transformation projects.
- Support Finance and Revenue Operations with forecasts, scenario analysis, and customer retention and churn analytics.
- Work with Finance, Sales, Strategy, and Data Engineering to align metric definitions, reporting schedules, and data taxonomies.
- Turn complex financial data into practical recommendations for nontechnical leaders and stakeholders.
आवश्यकताएँ
- Bring 2–3 or more years of professional experience in revenue analytics, financial data analysis, business intelligence, or SaaS revenue reporting.
- Understand SaaS subscription models and metrics such as ARR, MRR, net and gross retention, churn, ARPU, LTV, and CAC.
- Write complex SQL queries proficiently.
- Have experience with data warehouses such as Google BigQuery.
- Use Excel and Google Sheets at an advanced level, including formulas, pivot tables, financial modeling, and scenario testing.
- Build, maintain, and troubleshoot dashboards in Looker, Looker Studio, or comparable BI tools.
- Validate and reconcile data across Salesforce, NetSuite, Stripe, and modern ETL/ELT pipelines.
- Have practical familiarity with Stripe billing settings and transaction structures.
- NetSuite ERP reporting experience is a strong advantage.
- Communicate professionally in written and spoken English.
- Knowledge of go-to-market strategies, customer lifecycle management, and enterprise financial planning is a plus.
लाभ
- Opportunity to move into a full-time position as projects grow.