EXL yra verslo konsultavimo ir paslaugų įmonė, padedanti organizacijoms pasitelkti duomenis, analitiką ir technologijas veiklai gerinti bei geresniems sprendimams priimti. Įmonės veikla apima operacijų valdymą, sprendimų analitiką ir skaitmeninę transformaciją, o jos patirtis apima darbą su sveikatos priežiūros, draudimo, finansų ir logistikos sektorių klientais. EXL derina duomenų mokslą su praktine verslo kompetencija, kad sukurtų sprendimus, pritaikytus kiekvienos organizacijos tikslams, veiklos modeliui ir sektoriaus aplinkai.
Senior Healthcare Claims AR Executive
Manage outstanding healthcare insurance claims for EXL, including follow-ups, billing inquiries, and cash posting. Work in a HIPAA-compliant environment supporting claims collections and account resolution.
Aprašymas
- Manage assigned outstanding receivables portfolios through review, analysis, and calls.
- Contact insurance representatives for claim updates and resolution.
- Meet daily productivity and quality targets.
- Follow up on claims, prevent revenue loss, and prioritize aging items.
- Review unpaid claims and verify incomplete or unclear patient insurance details.
- Follow confidentiality and HIPAA guidelines when contacting insurers.
- Escalate complex collection issues to management.
- Respond to patient billing questions and update account records.
- Post cash and write off contractual adjustments.
- Achieve individual daily, weekly, and monthly targets.
Reikalavimai
- Graduation in any discipline.
- Three to six years of BPO experience.
- US healthcare accounts receivable experience is preferred.
- Strong spoken and written communication skills.
- A high-speed broadband connection at home.
- Understanding of and adherence to the telecommuter policy.
- Availability to work the 7:30 PM–4:30 AM IST shift.
Privalumai
- Full-time employment.
- 40 hours per week.
- Weekends off.
- Hybrid work arrangement.
- High-speed broadband internet connection at home.