EXL ir biznesa konsultāciju un pakalpojumu uzņēmums, kas palīdz organizācijām izmantot datus, analītiku un tehnoloģijas, lai uzlabotu darbību un pieņemtu labākus lēmumus. Uzņēmuma darbība ietver operāciju pārvaldību, lēmumu analītiku un digitālo transformāciju, kā arī pieredzi darbā ar klientiem veselības aprūpes, apdrošināšanas, finanšu un loģistikas nozarēs. EXL apvieno datu zinātni ar praktisku uzņēmējdarbības kompetenci, lai izstrādātu risinājumus, kas pielāgoti katras organizācijas mērķiem, darbības modelim un nozares kontekstam.
Senior Healthcare Claims AR Executive
Manage outstanding healthcare insurance claims for EXL, including follow-ups, billing inquiries, and cash posting. Work in a HIPAA-compliant environment supporting claims collections and account resolution.
Apraksts
- Manage assigned outstanding receivables portfolios through review, analysis, and calls.
- Contact insurance representatives for claim updates and resolution.
- Meet daily productivity and quality targets.
- Follow up on claims, prevent revenue loss, and prioritize aging items.
- Review unpaid claims and verify incomplete or unclear patient insurance details.
- Follow confidentiality and HIPAA guidelines when contacting insurers.
- Escalate complex collection issues to management.
- Respond to patient billing questions and update account records.
- Post cash and write off contractual adjustments.
- Achieve individual daily, weekly, and monthly targets.
Prasības
- Graduation in any discipline.
- Three to six years of BPO experience.
- US healthcare accounts receivable experience is preferred.
- Strong spoken and written communication skills.
- A high-speed broadband connection at home.
- Understanding of and adherence to the telecommuter policy.
- Availability to work the 7:30 PM–4:30 AM IST shift.
Priekšrocības
- Full-time employment.
- 40 hours per week.
- Weekends off.
- Hybrid work arrangement.
- High-speed broadband internet connection at home.