LPL Financial provides wealth management services and technology for financial professionals, institutions, and individual investors. Its platform combines advisor support, consulting, investment research, technology integration, and business-development resources to help financial advisors build their practices and deliver personalized advice. The company operates across finance, insurance, and consulting, with services designed to support both established firms and growing advisory businesses.
Remote Registered Client Service Associate at LPL Financial
Support financial advisors and clients remotely at LPL Financial, a U.S. wealth management firm. Manage account operations, service requests, CRM records, and advisor support activities.
Description
- Build relationships with advisors and clients by taking ownership of inquiries and resolving issues promptly
- Respond to questions about account activity, policies, and required documentation
- Proactively contact clients about required minimum distributions, distributions, and tax forms
- Process instructions for new accounts, cash management, transfers, account maintenance, and trade orders
- Investigate complex cases, establish expectations, determine solutions, and coordinate with internal teams
- Explain account services, capabilities, and tools such as eSignature, paperless statements, and Account View to clients and advisors
- Exchange best practices, contribute to peer development, and participate in assigned initiatives
- Oversee operational reports covering cash management, required minimum distributions, distributions, debits, and pending settlements
- Complete project assignments, including annuity linking activities
- Support cost reduction through technology adoption and fewer not-in-good-order submissions
- Provide coverage for colleagues’ offices during paid time off
- Answer calls, arrange appointments, and prepare client meeting materials as needed
- Keep client records current in Redtail and/or Wealthbox CRM systems
- Prepare expense reports for financial advisors when requested
Requirements
- At least two years of experience in the financial industry, preferably wealth management
- Active SIE, Series 7, and Series 66 licenses
- Strong client service experience and excellent communication abilities
- Demonstrated ability to work effectively in a remote setting
- Willingness to provide occasional advisor support travel, approximately once annually
- High attention to detail and strong organizational abilities
- Clear verbal and written communication skills, including the ability to simplify complex information
- Excellent interpersonal skills for building relationships with clients, colleagues, and internal or external partners
- Strong problem-solving capability
- Effective time management with the ability to manage multiple projects and deadlines
Benefits
- 401(k) matching
- Health benefits
- Employee stock options
- Paid time off
- Volunteer time off
- LPL Total Rewards package
- Occasional travel to strengthen relationships with supported advisors, approximately once annually