Hunt St
Hunt St
1 – 10 Employees
B2BHR TechRecruitment
Hunt St is an Australia-based recruiting firm that helps small and medium-sized businesses hire offshore talent directly. The company combines candidate sourcing across countries including the Philippines, Nepal, Indonesia, and India with job advertising, screening, interviews, and legal support for compliant remote hiring. Its one-time finder’s fee model is designed to offer a transparent alternative to traditional outsourcing agencies, while its process emphasizes ethical recruitment, fair compensation, security, and compliance.

Remote Office Manager – AI Systems and Operations (Philippines)

Remote Office Manager supporting an AI-enabled operating model for a Gold Coast metal roofing business. The role covers ServiceM8, Xero, automation, invoicing, and daily operations.

Description

  • Establish and enhance office systems, workflows, processes, and SOPs from the ground up
  • Test, troubleshoot, document, and refine integrations and automated workflows with the external AI systems provider
  • Find and implement AI, automation, API, and integration opportunities that reduce manual work and increase efficiency
  • Configure and administer ServiceM8, including staff permissions, job types, stages, templates, and forms
  • Build and validate the quote-to-invoice process and its Xero integration
  • Resolve system and workflow problems by developing practical solutions
  • Document systems, automations, processes, and SOPs, and train team members on their use
  • Regularly assess systems for greater efficiency, accuracy, and scalability
  • Track enquiries, quotes, bookings, and job progress
  • Keep job details, photos, documentation, and stages accurate and up to date
  • Handle Xero invoicing, overdue accounts, and payment reconciliation
  • Prepare eligible jobs for team bonus processing after customer payment is confirmed
  • Publish completed projects on social media and process customer removal requests
  • Deliver weekly updates on job status, overdue invoices, and unresolved issues
  • Own day-to-day operations and raise issues proactively
  • Speak with team members and customers by phone when needed
  • Apply approval and security procedures when handling systems, customer information, pricing, and company records
  • Control system access and safeguard confidential information, including passwords, payment details, customer data, and job records

Requirements

  • Based in the Philippines
  • Demonstrated experience in office management, operations, systems administration, business systems, or a related role
  • Technically minded, with practical experience building, integrating, testing, or improving business systems and automated workflows
  • Hands-on experience with AI automation, workflow automation, integrations, APIs, or comparable technologies
  • Experience with AI-assisted development or automation tools such as ChatGPT, Claude, Claude Code, or similar
  • Hands-on experience using ServiceM8 or comparable trade or job management software
  • Working knowledge of Xero for invoicing, payments, and bank reconciliation
  • Strong ability to identify process-improvement and job-automation opportunities
  • Office administration experience, ideally within a trade or construction business
  • Excellent written and spoken English with clear, professional communication
  • Highly organised, detail-focused, proactive, and willing to take ownership
  • Able to create structure and systems from the ground up and refine them as the business expands
  • Basic understanding of Australian business requirements, including GST, BAS, superannuation, and payment terms
  • Practical use of AI tools such as ChatGPT, Claude, or Grok, including giving clear instructions and checking outputs for accuracy
  • Reliable computer and internet connection
  • Willingness to disclose existing ongoing roles or client work
  • Able to list this engagement on LinkedIn as “Independent Contractor”

Benefits

  • Fully remote work from home
  • Flexible time management as an independent contractor
  • Daily working-hours overlap with the Queensland business day (AEST)

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