
Senior Machine Learning Engineer, AI Agents
ZendeskAdvance AI agent planning, memory, evaluation, and safety for Zendesk’s customer service resolution platform. Build reinforcement learning systems using production trajectories.


Advance AI agent planning, memory, evaluation, and safety for Zendesk’s customer service resolution platform. Build reinforcement learning systems using production trajectories.

Principal-level engineer guiding AI adoption across Gradion’s digital platforms and Deep Tech solutions. Combines hands-on LLM development with architecture, reliability, and technical leadership, without direct reports.

Lead the development of machine learning and causal inference solutions that support Airwallex’s global growth. Work with Marketing and Growth teams to improve customer acquisition, engagement, and retention.

Lead AI engineering at Allstate India, designing agentic AI, semantic systems, and cloud data platforms. Set technical direction across products and strengthen production operations and engineering practices.

Lead the systems behind the company’s machine learning, spanning training, evaluation, inference, and deployment. Build production infrastructure with Python, PyTorch or JAX, and GPU computing.

Lead the development of production AI and machine learning applications for Target’s retail business. Provide hands-on technical direction across LLMs, applied ML, system architecture, deployment, and operations.

Lead Finom’s production Dynamic Risk Score and develop machine learning systems that help detect financial crime for European small and medium-sized businesses. Deploy, monitor, and improve models and transaction rules across markets.

Lead the development of scalable AI and machine learning solutions at American Express. Shape production models, cloud deployment strategies, and technical designs for financial services.

Lead data and AI initiatives to detect and prevent fraud across Younited’s digital credit, payments, cashback and banking services. Build group-wide controls, monitoring tools and prevention strategies.

Lead the development of scalable web applications at Brillio, guiding front-end architecture, backend APIs, cloud deployments, and engineering teams.