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ProSites
ProSites
201 – 500 Employees
HealthcareMarketingSaaS
ProSites provides websites, digital marketing, and practice-management software for dental practices and other community-based professional services. Its platform combines website design and hosting with search engine optimization, social and paid advertising, review management, AI chat, online forms and payments, patient recall automation, phone systems, insurance verification, and practice dashboards. Through its dental-focused offering and the CPA Site Solutions brand for accounting and financial firms, ProSites helps practices attract and retain clients while streamlining everyday office workflows. The company operates at the intersection of healthcare, marketing, and SaaS and supports a team serving professional practices with integrated digital tools.
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Remote Client Success Coach at ProSites

Guide veterinary clients in using GeniusVets and LifeLearn marketing services. Manage client relationships, dashboards, performance metrics, social content, reviews, and growth opportunities.

USUnited States
$29 – $34 / hour
RemoteFull-timeJuniorNo degree requiredEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Act as the primary contact for marketing clients and own program success
  • Develop trusted client partnerships while understanding business needs and goals
  • Apply marketing strategies and products to help clients achieve goals and maximize platform value
  • Resolve client requests within SLA requirements by coordinating with internal teams
  • Monitor and troubleshoot client social media and reviews dashboards
  • Meet with assigned clients monthly or quarterly based on their service package
  • Provide access, implementation, training, and support under client service agreements
  • Review client websites weekly, flag potential issues, and escalate when appropriate
  • Deliver monthly marketing and advertising performance reports with educational guidance and strategic recommendations
  • Identify opportunities for clients to adopt additional GeniusVets or LifeLearn products
  • Share performance metrics that demonstrate successful client outcomes
  • Create monthly social content calendars with prewritten content and custom templates when applicable
  • Monitor, escalate, and respond to client reviews and social accounts within SLA requirements
  • Show how products and services support customer objectives and desired outcomes
  • Review Salesforce accounts weekly and update health statuses, including notes on at-risk clients
  • Escalate at-risk accounts to the Manager and Head of Client Success according to the Escalation Playbook
  • Complete additional responsibilities assigned by management

Requirements

  • At least 1–2 years of experience in digital marketing, including websites, SEO, and social media
  • Knowledge of current digital marketing trends
  • Willingness to participate extensively in client meetings and strategic account management
  • Effective client management and meeting facilitation skills
  • Strong communication skills and the ability to process detailed feedback
  • Ability to adapt quickly and reprioritize in a fast-changing environment
  • Strong work ethic and consistent dedication to long-term goals
  • Analytical approach with sound recommendation, decision-making, and problem-solving skills
  • Advanced written and verbal communication skills
  • Highly detail-oriented documentation practices
  • Ability to communicate with technical and non-technical staff, teammates, and leaders at all levels
  • Working knowledge of Facebook, Instagram, YouTube, TikTok, and LinkedIn
  • Experience using Google Drive
  • Ability to lift at least 20 pounds
  • Regular and reliable attendance for this full-time position

Benefits

  • Fully remote work
  • Experience in client-facing strategic account management
  • Recurring client meetings with web conference access
  • Overtime and weekend work may be required when necessary

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Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Employees
HealthcareHospitalityLogistics
ARArgentinaBOBoliviaBRBrazilCLChileCOColombiaCRCosta RicaCUCubaDODominican RepublicECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicoNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslator

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Open