ProSites
ProSites
ProSites stomatologiya klinikalari va jamoaga xizmat ko‘rsatuvchi boshqa professional xizmat tashkilotlari uchun veb-saytlar, raqamli marketing va amaliyotni boshqarish dasturlarini taqdim etadi. Uning platformasi veb-sayt dizayni va xostingini qidiruv tizimlarini optimallashtirish, qidiruv va pullik reklama, sharhlarni boshqarish, sun’iy intellekt asosidagi chat, onlayn shakllar va to‘lovlar, bemorlarni qayta chaqirishni avtomatlashtirish, telefon tizimlari, sug‘urtani tekshirish hamda amaliyot boshqaruv panellari bilan birlashtiradi. Stomatologiyaga yo‘naltirilgan taklifi va buxgalteriya hamda moliya firmalariga mo‘ljallangan CPA Site Solutions brendi orqali ProSites amaliyotlarga mijozlarni jalb qilish va saqlab qolishda yordam beradi, shu bilan birga kundalik ofis ish jarayonlarini soddalashtiradi. Kompaniya sog‘liqni saqlash, marketing va SaaS kesishgan nuqtasida faoliyat yuritadi hamda professional amaliyotlarga integratsiyalashgan raqamli vositalar bilan xizmat ko‘rsatuvchi jamoani qo‘llab-quvvatlaydi.

Remote Client Success Coach at ProSites

Guide veterinary clients in using GeniusVets and LifeLearn marketing services. Manage client relationships, dashboards, performance metrics, social content, reviews, and growth opportunities.

Tavsif

  • Act as the primary contact for marketing clients and own program success
  • Develop trusted client partnerships while understanding business needs and goals
  • Apply marketing strategies and products to help clients achieve goals and maximize platform value
  • Resolve client requests within SLA requirements by coordinating with internal teams
  • Monitor and troubleshoot client social media and reviews dashboards
  • Meet with assigned clients monthly or quarterly based on their service package
  • Provide access, implementation, training, and support under client service agreements
  • Review client websites weekly, flag potential issues, and escalate when appropriate
  • Deliver monthly marketing and advertising performance reports with educational guidance and strategic recommendations
  • Identify opportunities for clients to adopt additional GeniusVets or LifeLearn products
  • Share performance metrics that demonstrate successful client outcomes
  • Create monthly social content calendars with prewritten content and custom templates when applicable
  • Monitor, escalate, and respond to client reviews and social accounts within SLA requirements
  • Show how products and services support customer objectives and desired outcomes
  • Review Salesforce accounts weekly and update health statuses, including notes on at-risk clients
  • Escalate at-risk accounts to the Manager and Head of Client Success according to the Escalation Playbook
  • Complete additional responsibilities assigned by management

Talablar

  • At least 1–2 years of experience in digital marketing, including websites, SEO, and social media
  • Knowledge of current digital marketing trends
  • Willingness to participate extensively in client meetings and strategic account management
  • Effective client management and meeting facilitation skills
  • Strong communication skills and the ability to process detailed feedback
  • Ability to adapt quickly and reprioritize in a fast-changing environment
  • Strong work ethic and consistent dedication to long-term goals
  • Analytical approach with sound recommendation, decision-making, and problem-solving skills
  • Advanced written and verbal communication skills
  • Highly detail-oriented documentation practices
  • Ability to communicate with technical and non-technical staff, teammates, and leaders at all levels
  • Working knowledge of Facebook, Instagram, YouTube, TikTok, and LinkedIn
  • Experience using Google Drive
  • Ability to lift at least 20 pounds
  • Regular and reliable attendance for this full-time position

Imtiyozlar

  • Fully remote work
  • Experience in client-facing strategic account management
  • Recurring client meetings with web conference access
  • Overtime and weekend work may be required when necessary

O‘xshash ish o‘rinlari

T-Mobile

Senior Client Success Manager, T-Mobile for Business

T-Mobile

Manage onboarding, retention, renewals, and account growth for T-Mobile government and enterprise customers. Coordinate across teams to increase customer value and strengthen long-term relationships.

Ochish
Swan

KYC Supervisor, French Market

Swan

Lead KYC and KYB reviews for the French market, resolving complex cases and coaching a compliance team. Help Swan scale its embedded banking operations while working within regulated financial services.

Ochish
Sphera

Customer Success Manager (Remote, UK)

Sphera

Support Sphera’s environmental, health, safety, and sustainability software customers. Help drive adoption, resolve issues, strengthen retention, report on outcomes, and identify opportunities to expand accounts.

Ochish
Veradigm®

Digital Client Success Manager

Veradigm®

Manage a digitally supported portfolio of healthcare technology customers at Veradigm, using customer health signals and structured playbooks to guide engagement. Support adoption, retention, renewals, and growth through risk management and coordination with internal teams.

Ochish