ProSites
ProSites
ProSites दंत चिकित्सा क्लीनिकों और अन्य समुदाय-आधारित पेशेवर सेवाओं के लिए वेबसाइट, डिजिटल मार्केटिंग और प्रैक्टिस-मैनेजमेंट सॉफ़्टवेयर उपलब्ध कराता है। इसका प्लेटफ़ॉर्म वेबसाइट डिज़ाइन और होस्टिंग को सर्च इंजन ऑप्टिमाइज़ेशन, सर्च और पेड विज्ञापन, समीक्षा प्रबंधन, एआई चैट, ऑनलाइन फ़ॉर्म और भुगतान, मरीज़ों को दोबारा बुलाने की स्वचालन प्रणाली, फ़ोन प्रणालियों, बीमा सत्यापन और प्रैक्टिस डैशबोर्ड के साथ जोड़ता है। अपने दंत-केंद्रित प्रस्ताव और अकाउंटिंग तथा वित्तीय कंपनियों के लिए CPA Site Solutions ब्रांड के माध्यम से, ProSites प्रैक्टिसों को ग्राहकों को आकर्षित करने और बनाए रखने में मदद करता है, साथ ही रोज़मर्रा के कार्यालयी कार्यप्रवाहों को सुव्यवस्थित करता है। कंपनी स्वास्थ्य सेवा, मार्केटिंग और SaaS के संगम पर काम करती है और एकीकृत डिजिटल टूल के साथ पेशेवर प्रैक्टिसों की सेवा करने वाली टीम का समर्थन करती है।

Remote Client Success Coach at ProSites

Guide veterinary clients in using GeniusVets and LifeLearn marketing services. Manage client relationships, dashboards, performance metrics, social content, reviews, and growth opportunities.

विवरण

  • Act as the primary contact for marketing clients and own program success
  • Develop trusted client partnerships while understanding business needs and goals
  • Apply marketing strategies and products to help clients achieve goals and maximize platform value
  • Resolve client requests within SLA requirements by coordinating with internal teams
  • Monitor and troubleshoot client social media and reviews dashboards
  • Meet with assigned clients monthly or quarterly based on their service package
  • Provide access, implementation, training, and support under client service agreements
  • Review client websites weekly, flag potential issues, and escalate when appropriate
  • Deliver monthly marketing and advertising performance reports with educational guidance and strategic recommendations
  • Identify opportunities for clients to adopt additional GeniusVets or LifeLearn products
  • Share performance metrics that demonstrate successful client outcomes
  • Create monthly social content calendars with prewritten content and custom templates when applicable
  • Monitor, escalate, and respond to client reviews and social accounts within SLA requirements
  • Show how products and services support customer objectives and desired outcomes
  • Review Salesforce accounts weekly and update health statuses, including notes on at-risk clients
  • Escalate at-risk accounts to the Manager and Head of Client Success according to the Escalation Playbook
  • Complete additional responsibilities assigned by management

आवश्यकताएँ

  • At least 1–2 years of experience in digital marketing, including websites, SEO, and social media
  • Knowledge of current digital marketing trends
  • Willingness to participate extensively in client meetings and strategic account management
  • Effective client management and meeting facilitation skills
  • Strong communication skills and the ability to process detailed feedback
  • Ability to adapt quickly and reprioritize in a fast-changing environment
  • Strong work ethic and consistent dedication to long-term goals
  • Analytical approach with sound recommendation, decision-making, and problem-solving skills
  • Advanced written and verbal communication skills
  • Highly detail-oriented documentation practices
  • Ability to communicate with technical and non-technical staff, teammates, and leaders at all levels
  • Working knowledge of Facebook, Instagram, YouTube, TikTok, and LinkedIn
  • Experience using Google Drive
  • Ability to lift at least 20 pounds
  • Regular and reliable attendance for this full-time position

लाभ

  • Fully remote work
  • Experience in client-facing strategic account management
  • Recurring client meetings with web conference access
  • Overtime and weekend work may be required when necessary

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