Senior Collections Associate
Coupa Software
Manage complex receivables across Coupa’s global customer portfolio, overseeing collections and dispute resolution. Work with internal teams to improve cash performance and address account risks.
Open
HealthEdge develops technology for healthcare payers through its HealthRules Solutions Suite. The company’s platform portfolio covers digital claims administration, care management workflows, and payment integrity, helping health plans connect operational data, automate key processes, improve payment accuracy, and support better member experiences. With a focus on healthcare and healthcare insurance, HealthEdge brings together software and consulting expertise to help payer organizations work more efficiently and coordinate care more effectively.
Remote Claims Examiner II — HealthEdge
Adjudicate healthcare claims for HealthEdge’s health insurance operations platform, reviewing coding, coverage criteria, and payment edits. The role also includes mentoring junior colleagues and contributing to quality and process projects.
Description
- Apply established policies and procedures to adjudicate healthcare claims.
- Assess claim system data to determine service appropriateness and whether benefit coverage criteria are met.
- Review adjudication edits and decide whether to pay claims or individual line items.
- Process assigned claims using client guidelines or directions from the team lead.
- Meet productivity goals and financial and procedural accuracy standards.
- Mentor junior team members.
- Support projects such as process documentation, training, quality audits, client surge work, and other assigned activities.
- Raise issues and concerns with management, and take steps to maintain processing accuracy and quality.
- Contribute to projects involving provider data, authorizations, enrollment, and related activities.
Requirements
- High school diploma required.
- One to three years of healthcare claims processing experience.
- Sound understanding of claim data and ability to analyze it.
- Knowledge of physician and hospital practices, coding, billing, and medical terminology.
- Knowledge of CPT, HCPCS, ICD-10, UB-04, CMS-1500, and authorizations.
- ICD-10, CPT, and HCPCS coding experience is a plus.
- Willingness to learn new skills.
- Collaborative approach to teamwork.
- Strong work ethic.
- Ability to adapt quickly in a fast-paced environment.
- Self-motivated and quick to learn.
- Ability to work collaboratively as part of a team.
- May be required to complete a criminal background check before employment.
Benefits
- Full-time, permanent employment.
- Remote work environment.
- Travel may be required based on company needs.
- Reasonable accommodations are available for individuals with disabilities.
- Equal opportunity employer committed to workforce diversity.
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