Workana
Workana
51 – 200 Employees
HR TechMarketplaceRecruitment
Workana is a Latin American HR technology and talent marketplace that helps businesses find and engage remote developers, freelancers, and other specialists. Its platform supports project-based work and time-limited engagements across areas including IT and programming, design and multimedia, and writing and translation. Workana also provides pre-selected talent, flexible payment options in local currencies or US dollars, protected payments, and a satisfaction guarantee to support remote hiring from project start through completion.

Remote Appointment Setter and Sales Advisor for Clinics in Spain (Part-Time) - Workana

Convert leads into appointments for clinics in Spain through phone and WhatsApp. Qualify prospective patients, address objections, and keep the CRM updated in a remote, part-time role.

Description

  • Respond promptly to new leads
  • Handle conversations with prospective patients by WhatsApp and phone
  • Qualify each contact by assessing needs, urgency, genuine interest, and treatment availability
  • Address basic sales objections and tailor scripts to each conversation
  • Schedule and confirm clinic appointments
  • Follow up with pending or unresponsive leads
  • Recover cancellations and contact patients who missed appointments
  • Re-engage older databases to create new opportunities
  • Keep each contact’s status and next steps current in the CRM
  • Report results and work toward performance targets and key metrics
  • Complete a brief call simulation during the hiring process

Requirements

  • Demonstrated experience in appointment setting, telesales, call center work, sales support, or lead follow-up
  • Excellent spoken and written Spanish, with clear diction and communication
  • Confidence and fluency when speaking by phone
  • Ability to ask effective questions, listen actively, and handle objections
  • Strong organization and consistency when following up with multiple contacts
  • Results-oriented approach and experience working toward sales targets
  • Availability to work hours compatible with Spanish business hours
  • Own computer and stable internet connection
  • Experience managing leads generated through advertising campaigns is a plus
  • Experience in aesthetic medicine, dentistry, healthcare, or medium- to high-ticket services is a plus
  • Familiarity with CRM systems, especially GoHighLevel, is a plus
  • Neutral Spanish is a plus
  • Ability to build trust and guide sales conversations in a warm, persuasive manner is a plus
  • Resume detailing telephone sales or appointment-setting experience, CRM systems used, and availability during Spanish business hours

Benefits

  • Additional performance-based bonuses
  • Opportunity to expand hours and responsibilities based on performance
  • Fully remote work
  • Initial commitment of approximately four hours per day, Monday through Friday

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