Customer Relations Advisor at Castorama
Castorama
Customer relations advisor at Castorama, a French home improvement retailer. Supports and coordinates customer projects with sales and logistics teams.
Open
ScaleupXQ partners with B2B companies in the go-to-market stage to build repeatable, predictable revenue. Its work spans sales, marketing, SaaS, customer success and business strategy, with services including growth strategy, international expansion and mentorship. The team takes a hands-on approach to helping businesses develop the capabilities and processes needed to scale.
Sales Executive, Healthcare SaaS — Denmark
Build ExorLive’s Danish healthcare SaaS business from the ground up, closing complex B2B and B2G deals with clinics, private chains, regions, and hospitals.
Description
- Manage the sales process from first contact through contract signing.
- Develop ExorLive’s 2027 commercial approach for clinics, large private chains, and regions.
- Convert existing market interest into revenue.
- Lead public procurement sales, including framework agreements, tenders, and lengthy political buying cycles.
- Sell directly to clinics and other private-sector buyers in Denmark.
- Assess the market segment, choose an initial focus, and build a sales pipeline from scratch.
- Keep CRM records current and sales forecasts accurate.
- Transfer signed contracts to the customer success and implementation team.
- Share effective sales practices with the Nordic team.
- Report to ExorLive’s Nordic Sales Lead and work closely with the CEO.
Requirements
- Six to eight years of experience in B2B or B2G SaaS sales.
- A demonstrated record of closing complex deals, supported by revenue results rather than activity metrics alone.
- Experience in SaaS, health tech, or digital products sold to healthcare or public-sector customers.
- Confidence selling to both public-sector and private B2B buyers.
- Experience managing complex, multi-stakeholder sales in healthcare and the public sector.
- Experience selling to regions, hospitals, or large chains.
- Ability to develop new accounts without an established pipeline.
- Credibility with senior decision-makers, including leaders at regions or hospitals.
- Fluency in Danish and English.
- Tender experience is an advantage but not required.
- Organized, self-directed, and able to prioritize a personal pipeline.
- Patience and persistence through lengthy, politically complex buying processes.
- Ability to build trust quickly and sustain customer relationships.
Benefits
- A pivotal position with meaningful influence on company growth and strategy.
- Join a small local team within a Nordic sales organization that shares practices across Norway, Sweden, and Denmark.
- Help create the sales playbook as the company develops from organic growth toward a scalable sales organization.
- Sell a product used in rehabilitation, home care, elder care, fitness, and education that the team believes in.
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