Ampa - Legal & Professional Services
Ampa - Legal & Professional Services
501 – 1,000 Employees
B2BLegalSocial Impact
Ampa is a legal and professional services group operating across legal, business-to-business, and social impact work. Its company culture centers on collaboration, individual empowerment, integrity, and diversity, with tailored opportunities intended to support professional development and career progression. As a certified B Corporation, Ampa also places sustainability and positive community impact alongside its work for clients and teams.

Central Support Specialist

Provide administrative and operational support to Ampa’s legal services teams, maintaining accurate records and coordinating requests and workflows. Hybrid full-time role with access to UK hubs.

Description

  • Support the Volume Administration Team and wider Central Support function with administrative and operational tasks.
  • Enter, update and maintain accurate information in firm systems and databases.
  • Process administrative requests in line with procedures and service expectations.
  • Assist with workflow coordination and task management.
  • Help manage documents and files, and maintain related data.
  • Create and update system records and carry out routine housekeeping.
  • Work with colleagues and stakeholders to answer queries and share updates.
  • Spot opportunities to improve processes and working practices.
  • Provide flexible cover across Central Support teams during busy periods, staff absences or changing business needs.
  • Carry out other duties appropriate to the role.

Requirements

  • Experience in administration, business support or operational support; professional services experience is preferred.
  • Strong IT skills, including practical knowledge of Microsoft Office.
  • Careful attention to detail and accuracy.
  • Clear written and verbal communication skills.
  • Good organisation and time management.
  • Ability to prioritise work effectively.
  • Able to handle pressure, manage multiple tasks and meet deadlines.
  • Proactive and adaptable approach.
  • Strong problem-solving ability.
  • Able to work independently and collaboratively.
  • Customer-focused manner.
  • Reliable, adaptable and willing to learn new processes and systems.
  • Positive, collaborative team approach.
  • Methodical and well-organised working style.
  • Commitment to continuous improvement and operational excellence.

Benefits

  • Blended home and office working.
  • Flexible working arrangements tailored to individual needs and preferences.
  • Access to hubs across the UK.
  • Equal opportunities employer.
  • Employment is subject to required checks after an offer is accepted.

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