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Sourcefit
Sourcefit
1,001 – 5,000 Employees
HealthcareLogisticsMarketing
Sourcefit is a business process outsourcing company that provides customized offshore and nearshore staffing solutions. With headquarters in the Philippines and offices in the Dominican Republic, Armenia, Madagascar, and South Africa, the company supports organizations across sectors such as IT, finance, healthcare, retail, marketing, and logistics. Its services include telesales, customer support, content moderation, IT support, and web development, with teams structured around each client’s operational needs. Sourcefit’s hiring context spans the delivery of these outsourced business and staffing services for organizations seeking integrated support capabilities.
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Operations Support Coordinator, Telecom Construction

Support MasTec telecom construction projects by reconciling field records, work quantities, and closeout documents. Help prepare projects for accurate billing and invoicing.

PHPhilippinesRemoteFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Keep OSP project records, unit assignments, and closeout details accurate and complete.
  • Assign OFS units from approved construction records, redlines, bore logs, EOS, and verified field quantities.
  • Debrief OFS assignments and reconcile them with completed construction quantities.
  • Compare OFS, bore logs, redlines, EOS, and supporting records; flag significant discrepancies.
  • Check subcontractor bore logs for completeness, readability, project details, footage, and consistency.
  • Make minor corrections to bore logs and project records when the available information supports them.
  • Organize closeout records in SharePoint according to established folder and naming standards.
  • Check COP supporting documents before closeout packages proceed.
  • Reconcile unit counts, footage, subcontractor records, and other closeout details.
  • Locate missing records and coordinate with Operations, Construction, Design, or COP teams to obtain them.
  • Keep project trackers and systems current with statuses, open items, and completed actions.
  • Help prepare and finalize COP handoff packages.
  • Address backlog and aging projects in line with established priorities.
  • Raise unresolved issues so projects continue moving forward.
  • Contribute to COP backlog reduction and work-in-progress conversion to invoicing.
  • Check customer and internal systems for accurate project and production records.
  • Work with OPEs and other stakeholders to document the tasks and milestones needed to finish and close projects.
  • Check billing and production records for accuracy and completeness.
  • Translate field production records into documented completed quantities for revenue processing.
  • Flag issues that may delay closeout, billing, or project completion.

Requirements

  • Experience supporting telecom or outside plant (OSP) construction operations.
  • Working knowledge of OSP construction unit codes, directional boring records, redlines or as-builts, and project closeout requirements.
  • Ability to interpret maps, drawings, diagrams, construction documents, and field records.
  • Careful attention to detail and skill comparing and reconciling information from multiple sources.
  • Strong organization and ability to manage many projects and documents independently.
  • Ability to spot and correct minor administrative discrepancies while recognizing when an issue needs escalation.
  • Ability to work effectively with departments, subcontractors, field crews, and managers.
  • Strong verbal, written, telephone, and interpersonal communication skills.
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook.
  • Experience with OFS, SharePoint, Smartsheet, SiteTracker, Fulcrum, or similar project and construction management systems is highly beneficial.

Benefits

  • A workplace that prioritizes safety.
  • Opportunities to build new skills.
  • A commitment to delivering quality service to customers and communities.

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