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CSC
CSC
5,001 – 10,000 Employees
H1B Visa SponsorComplianceCybersecurity
CSC provides global business administration and compliance solutions for organizations operating across public and private markets. Its services support alternative asset managers and capital markets participants through fund administration, corporate trust, escrow, compliance and governance, domain name management, digital brand protection, and cybersecurity. With operations spanning more than 140 jurisdictions and a history of over 120 years, CSC helps clients manage complex business, regulatory, and digital requirements.
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Leadership Experience and Adoption Partner - Wilmington Hybrid

Drive leadership-program adoption at CSC by turning learning experiences into lasting behavior change. Facilitate cohorts, coach leaders, and expand AI-supported reinforcement across regions.

USUnited StatesHybridFull-timeSeniorEnglish RequiredAffiliate ManagerAffiliate Marketing

Description

  • Lead the adoption of leadership learning after formal programs conclude
  • Create and manage reinforcement through leader routines, practice cycles, check-ins, and application challenges
  • Monitor behavior change at 30, 60, and 90 days
  • Address stalled adoption and redesign reinforcement approaches as needed
  • Facilitate global leadership sessions for first-time managers through senior leadership cohorts
  • Tailor facilitation to regional and cultural differences
  • Develop and mentor an internal facilitator network
  • Create and facilitate peer practice groups, leader circles, and communities
  • Develop reusable tools that fit into leaders’ regular team routines
  • Work with participants’ people leaders to strengthen on-the-job application
  • Select leadership content aligned with defined capability outcomes
  • Develop CSC-specific cases, live dilemmas, and workplace scenarios
  • Adapt centrally developed and externally sourced content for relevant audiences
  • Maintain searchable application resources, including practice guides, conversation starters, toolkits, and reinforcement prompts
  • Use AI to speed content development, translation, and updates
  • Review materials with the Learning Design & Experience COE and incorporate field evidence into future design
  • Deploy leadership journeys, assessments, and diagnostics across the business
  • Turn assessment findings into development actions for individuals and cohorts
  • Connect programs to succession planning and leadership pipeline priorities
  • Coach leaders one-to-one and in groups on specific behaviors
  • Use change consulting methods such as sponsorship, stakeholder mapping, and resistance management
  • Apply AI to personalized practice, application prompts, coaching, role-play, and feedback
  • Collaborate with business leaders to define behavior change and recommend leadership interventions
  • Report progress through measures such as adoption, leadership bench strength, retention, and decision quality
  • Assess behavior change 90 days after delivery and reinforcement sustainability six months later
  • Maintain consistent program quality across at least three regions
  • Expand the internal facilitator network and reduce dependence on external providers
  • Implement at least two AI-enabled reinforcement or coaching innovations each year

Requirements

  • Demonstrated experience partnering with leaders to identify training needs
  • Demonstrated ability to curate learning materials, develop content, and facilitate training
  • Ability to recommend solutions that support strategic business objectives
  • Strong communication and negotiation abilities
  • Well-developed business acumen
  • Ability to form effective partnerships with senior leaders, P&C Business Partners, and other internal stakeholders
  • Genuine interest in helping people learn and develop
  • Understanding of effective learning and development practices
  • Availability Monday through Friday from 8:00 a.m. to 5:00 p.m. Eastern Time
  • Ability to work a hybrid schedule in Wilmington, Delaware, with three days in the office each week

Benefits

  • Annual success-sharing bonuses or commission opportunities tied to individual performance
  • Annual leave
  • Tuition reimbursement
  • Employee referral bonuses
  • Competitive, comprehensive benefits package
  • Hybrid or remote scheduling where business needs and local regulations permit
  • Support and required resources for colleagues with disabilities

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