PacificSource Health Plans
PacificSource Health Plans
PacificSource Health Plans is a healthcare insurance organization serving individuals, families, employers, and public-program members. Its coverage portfolio includes individual and family plans, employer-sponsored insurance, Medicare, Medicaid, dental coverage, and administrative services for group plans. The company also supports members through customer service, health-management resources, mental health support, and wellness programs.

HR Business Partner - North Carolina Remote

Serve as a strategic HR advisor for PacificSource Health Plans in North Carolina, supporting employee relations, workforce planning, compliance, and organizational development. Partner with leaders and employees to advance performance, inclusion, and business priorities.

Description

  • Develop HR practices and strategies that support business objectives
  • Advise business partners through collaboration with HR and designated business units
  • Create practices that strengthen the employee experience
  • Support business objectives and organizational change initiatives
  • Implement programs covering organizational development, succession planning, workforce development, retention, organization design, and change management
  • Assess training requirements for business units and executive coaching needs
  • Promote a culture centered on quality, continuous improvement, performance, diversity, and inclusion
  • Serve as the main HR contact for leaders and employees in assigned departments
  • Build a thorough understanding of business units and their strategic priorities
  • Advise on workforce planning, HR strategy and operations, and related practices
  • Provide daily performance management support, including coaching, counseling, career development, and disciplinary guidance
  • Ensure compliance with governmental, labor, legal, and reporting obligations
  • Collaborate with the legal department when needed
  • Handle complex employee relations matters
  • Create practices, procedures, and guidelines that align the workforce with organizational goals
  • Apply analytics to evaluate business issues, determine root causes, and implement solutions
  • Share information with the appropriate audiences
  • Build and sustain internal and external stakeholder relationships
  • Coordinate with HR functions to maintain consistent practices, policies, and procedures
  • Develop a diversity strategy that advances inclusion
  • Contribute to department goals, objectives, and systems
  • Monitor organizational culture and employee satisfaction
  • Maintain and update required federal and state workplace postings
  • Support special projects and complete other assigned duties

Requirements

  • At least four years of progressive Human Resources experience
  • Experience resolving complex employee relations matters is preferred
  • Bachelor’s degree in Human Resources Management, Business Administration, or a related field, or equivalent professional experience
  • Strong interpersonal, organizational, time-management, and attention-to-detail skills
  • Ability to preserve strict confidentiality when handling sensitive employee matters
  • Knowledge of organizational design and organizational development principles
  • Experience influencing partners to execute departmental and organizational strategies
  • Comfort working in ambiguous situations and influencing stakeholders at every organizational level
  • Knowledge of HR policies and procedures and local, state, and federal employment laws
  • Ability to analyze information, identify needs, and make prompt, accurate decisions
  • Strong teamwork skills and the ability to work in a matrixed environment
  • Ability to read and understand spoken and written English
  • Clear and effective communication skills
  • Ability to meet performance and attendance standards
  • Ability to follow PacificSource privacy policies and HIPAA requirements
  • Ability to perform physical duties including stooping, bending, prolonged sitting or standing, repetitive typing, sorting, and filing, plus light lifting and carrying
  • Willingness to travel less than 5% of the time

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